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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27397 Views
  • 13 replies
  • 33 likes
  • 27397 Views
  • 13 replies
  • 33 likes

Superuser Contribution [iOS + Android] Playlists keep starting from the beginning

None of the below information is required. Im However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device iPhone 12 Operating System iOS 16.0.2 My Question or Issue when I am playing a playlist the queue...

  • Casual Listener
  • None of the below information is required. Im However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device iPhone 12 Operating System i...
  • MihailY
  • Moderator
  • 14959 Views
  • 124 replies
  • 21 likes
  • 14959 Views
  • 124 replies
  • 21 likes

Solved!!Superuser Contribution Bring back Label/Publisher names to the bottom of album page

Label names have disappeared from the bottom of album pages.It was one of the most (if not the most) important instruments to search/browse through artist albums by knowing which communities (labels) their albums came from. This info also helps to fi...

  • Music Fan
  • Label names have disappeared from the bottom of album pages. It was one of the most (if not the most) important instruments to search/browse through artist albums by knowing which communities (...
  • dr_michael
  • Music Fan
  • 980 Views
  • 13 replies
  • 15 likes
  • label search
    labels
  • 980 Views
  • 13 replies
  • 15 likes

Superuser Contribution Adding song multiple times to playlist

With one of the latest iOS app updates, the new checkbox style playlist selector when adding a song to a playlist doesn’t allow for a song to be added to a playlist more than once. I like to add songs multiple times to my playlist as I sort by recent...

  • Visitor
  • With one of the latest iOS app updates, the new checkbox style playlist selector when adding a song to a playlist doesn’t allow for a song to be added to a playlist more than once. I like to add song...
  • Avatarski
  • Casual Listener
  • 56746 Views
  • 43 replies
  • 35 likes
  • 56746 Views
  • 43 replies
  • 35 likes

Superuser Contribution Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Gig Goer
  • As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume.   This is ...
  • ch4lit0
  • Newbie
  • 17921 Views
  • 227 replies
  • 40 likes
  • 17921 Views
  • 227 replies
  • 40 likes

Solved!! Spotify won't allow me to play anything without a premium

I'm abroad and i forgot to change my settings to my country so it disabled my account for a while, and when i got back on everything was restored except the fact that it won't allow me to listen to any songs without a premium. I'm online and i alread...

  • Casual Listener
  • I'm abroad and i forgot to change my settings to my country so it disabled my account for a while, and when i got back on everything was restored except the fact that it won't allow me to listen to a...
  • Eric1489
  • Visitor
  • 5710 Views
  • 4 replies
  • 0 likes
  • 5710 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch cannot adjust volume

Plan: PremiumCountry: US Device: iPhone 11 Pro, Apple Watch Series 5Operating System: iOS 14.2, WatchOS 7.1 My Question or IssueWhile listening with AirPods, I can control song playback but cannot adjust volume using the watch. I have confirmed that ...

  • Casual Listener
  • Plan: Premium Country: US   Device: iPhone 11 Pro, Apple Watch Series 5 Operating System: iOS 14.2, WatchOS 7.1   My Question or Issue While listening with AirPods, I can control s...
  • Ezio9
  • Visitor
  • 35901 Views
  • 43 replies
  • 2 likes
  • 35901 Views
  • 43 replies
  • 2 likes

How to remove unwanted podcast from top of home screen

iPhone 8 Plus iOS 14.6 US I played a podcast reciting a cult-y homeschool's pledge of allegiance to show my friend how creepy it is. For the last three months I can't get rid of the suggestion to continue listening to this podcast. I tried marking th...

  • Casual Listener
  • iPhone 8 Plus iOS 14.6 US   I played a podcast reciting a cult-y homeschool's pledge of allegiance to show my friend how creepy it is. For the last three months I can't get rid of the suggesti...
  • 123457246
  • Newbie
  • 3040 Views
  • 8 replies
  • 7 likes
  • 3040 Views
  • 8 replies
  • 7 likes

Solved!!Superuser Contribution Can't join jams with an invite link

Plan: PremiumDevice: iPhone 14 ProOperating system: iOS 16.2App version: 8.8.94.545 My Question or IssueWhen somebody starts a jam and sends me an invite link, I can’t join the jam using this link. The link just opens the main screen of the Spotify a...

  • Casual Listener
  • Plan: Premium Device: iPhone 14 Pro Operating system: iOS 16.2 App version: 8.8.94.545   My Question or Issue When somebody starts a jam and sends me an invite link, I ...
  • MihailY
  • Moderator
  • 12307 Views
  • 30 replies
  • 0 likes
  • iOS
    JAM
  • 12307 Views
  • 30 replies
  • 0 likes

Superuser Contribution Autoplay Still Not Working

PlanPremiumCountryUnited StatesDeviceiPhone 14 My Question or IssueI’ve been experiencing the same issue that was reported almost a week ago where the autoplay feature is turned on but not working. I’ve tried updating the app, turning the feature on ...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 14   My Question or Issue I’ve been experiencing the same issue that was reported almost a week ago where the autoplay feature is turned ...
  • MB711
  • Casual Listener
  • 152 Views
  • 5 replies
  • 1 likes
  • 152 Views
  • 5 replies
  • 1 likes

Spotify playing a “show” mid songs

During playback of music a couple times a day the song will pause mid track and there will be a short few seconds of another song playing quietly. When you look at the device it shows a screen that says “playing from show” at the top with the album c...

  • Visitor
  • During playback of music a couple times a day the song will pause mid track and there will be a short few seconds of another song playing quietly. When you look at the device it shows a screen that s...
  • ShaunaB11
  • Newbie
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shazam not adding ANY previously Shazamed tracks, only new ones

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.3 My Question or IssueShazam is synching new Shazams to my playlist on Spotify, but not my previously existing ones.I have already disconnected and reconnected my Spotify and Shazam...

  • Newbie
  • Plan Premium Country United States Device iPhone 11 Operating System iOS 14.3   My Question or Issue Shazam is synching new Shazams to my playlist on Spotify, but not my previously exi...
  • Almogio
  • Newbie
  • 18798 Views
  • 43 replies
  • 33 likes
  • 18798 Views
  • 43 replies
  • 33 likes

Ads before chosen song

So I have been noticing that an ad plays whenever I choose a specific song. Like, I would choose a song that I would like to listen at that moment, and an ad would play before the actual song plays. While I don’t mind the ads too much, I think having...

  • Visitor
  • So I have been noticing that an ad plays whenever I choose a specific song. Like, I would choose a song that I would like to listen at that moment, and an ad would play before the actual song plays. ...
  • 52 Views
  • 0 replies
  • 0 likes
  • 52 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to play anything in CarPlay

Spotify version8.9.19.571PlanPremiumCountryThe NetherlandsDeviceiPhone 15 Pro Max / CarPlay in a Mini CooperOperating SystemiOS 17.3.1 My Question or IssueLately, Spotify is not able to play anything upon (re)connecting with CarPlay. It’ll show the l...

  • Casual Listener
  • Spotify version 8.9.19.571 Plan Premium Country The Netherlands Device iPhone 15 Pro Max / CarPlay in a Mini Cooper Operating System iOS 17.3.1   My Question or Issue Lately, Spotify...
  • Eni
  • Moderator
  • 1244 Views
  • 8 replies
  • 0 likes
  • 1244 Views
  • 8 replies
  • 0 likes

Superuser Contribution Issues regarding the App

PlanFreeCountryIndiaDevice(iPhone XR)Operating System(iOS 16.6) My Question or IssueI have been using Spotify in my iPhone XR as well as other devices with same account. And there is a problem from a long time that is not encountered in other devices...

  • Casual Listener
  • Plan Free Country India Device (iPhone XR) Operating System (iOS 16.6)   My Question or Issue I have been using Spotify in my iPhone XR as well as other devices with same account. And ...
  • Not applicable
  • 2945 Views
  • 22 replies
  • 1 likes
  • 2945 Views
  • 22 replies
  • 1 likes

Superuser Contribution Emailed local files wont play as part of playlist

I have always emailed myself files from my desktop to my iphone se 3rd gen to play on spotify. I save them to the Local Files folder from my email program. This has all worked fine.Lately, files that I email and then save to Local Files appear on the...

  • Regular
  • I have always emailed myself files from my desktop to my iphone se 3rd gen to play on spotify. I save them to the Local Files folder from my email program. This has all worked fine. Lately, file...
  • Eni
  • Moderator
  • 338 Views
  • 12 replies
  • 0 likes
  • 338 Views
  • 12 replies
  • 0 likes

Superuser Contribution Disable "New Releases From"

I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow". I don't follow anyone and I don't want a part of my small screen taken up by unwante...

  • Visitor
  • I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow".  I don't follow anyone and I...
  • goodMscOnlyPls
  • Newbie
  • 3415 Views
  • 6 replies
  • 5 likes
  • 3415 Views
  • 6 replies
  • 5 likes

Superuser Contribution Can't enter 2nd lvl folder on CarPlay

iPhone 12 Mini, iOS 15, latest Spotify, tested on Volvo S90 and BMW iX3. The 2nd level folder doesn't even show the little arrow on the left side of the list, after clicked, it starts playing the entire folder. This problem has been fixed before, but...

  • Music Fan
  • iPhone 12 Mini, iOS 15, latest Spotify, tested on Volvo S90 and BMW iX3.   The 2nd level folder doesn't even show the little arrow on the left side of the list, after clicked, it starts playin...
  • felle42
  • Casual Listener
  • 532 Views
  • 4 replies
  • 3 likes
  • iOS CarPlay
  • 532 Views
  • 4 replies
  • 3 likes

Superuser Contribution Apple Watch downloads failed

PlanPremiumCountry Device(iPhone 12Operating System(iOS 10, My Question or IssueI have a playlist that is downloaded on my iPhone (12), when I select “download to Apple Watch “ it instantly says “failed” In The downloads of my watch .. .(series 6)

  • Casual Listener
  • Plan Premium Country   Device (iPhone 12 Operating System (iOS 10,   My Question or Issue I have a playlist  that is downloaded on my iPhone (12), when I select “download to ...
  • dessita
  • Casual Listener
  • 34162 Views
  • 29 replies
  • 6 likes
  • 34162 Views
  • 29 replies
  • 6 likes