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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26870 Views
  • 13 replies
  • 33 likes
  • 26870 Views
  • 13 replies
  • 33 likes

Superuser Contribution homepage won’t refresh

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 15 My Question or Issuethe spotify homepage won’t refresh on mobile, like the recommendations at the top haven’t changed for the past few days. have restarted the app, and logged ...

  • Casual Listener
  •   Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 15   My Question or Issue the spotify homepage won’t refresh on mobile, like the recommendations a...
  • Qua1044
  • Visitor
  • 2695 Views
  • 11 replies
  • 3 likes
  • 2695 Views
  • 11 replies
  • 3 likes

Superuser Contribution i need help to renew my account

PlanFree/PremiumCountry Device(iPhone)Operating System(iOS 13) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like in the below picture i entered debit card not working, credit card not wor...

  • Regular
  • Plan Free/Premium Country   Device (iPhone) Operating System (iOS 13)   My Question or Issue Well i was trying my account and everytime i try to do it it gives something went wron...
  • Samsleva
  • Casual Listener
  • 579 Views
  • 4 replies
  • 0 likes
  • 579 Views
  • 4 replies
  • 0 likes

Superuser Contribution Wie kann ich Spotify kontaktieren

Habe eine alte Email Adresse die ich nicht mehr benutze u kann meine aktuelle nicht hinterlegen, weil gesagt wird diese existiert bereits

  • Visitor
  • Habe eine alte Email Adresse die ich nicht mehr benutze u kann meine aktuelle nicht hinterlegen, weil gesagt wird diese existiert bereits
  • Kiril
  • Moderator
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Poor audio quality when using bluetooth

I experience poor audio quality when using Bluetooth to stream Spotify audio. I’ve been able to replicate this issue by using Spotify’s microphone talk-to-search feature. The issue can be temporarily resolved by closing the app or restarting the devi...

  • Casual Listener
  • I experience poor audio quality when using Bluetooth to stream Spotify audio. I’ve been able to replicate this issue by using Spotify’s microphone talk-to-search feature. The issue can be temporarily...
  • the_eddster
  • Newbie
  • 13267 Views
  • 9 replies
  • 1 likes
  • audio quality
    bluetooth
  • 13267 Views
  • 9 replies
  • 1 likes

Spotify remains on in background on iPadOS

PlanPremiumCountryUnited KingdomDevice(iPad 6th Gen)Operating System(iPadOS 16.5) My Question or IssueFor a little while now Spotify on my iPad keeps draining the battery when left on overnight and I've tried by re-installing the app, turning it off ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device (iPad 6th Gen) Operating System (iPadOS 16.5)   My Question or Issue For a little while now Spotify on my iPad keeps draining the battery whe...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t enter text into search field

When I select “search” & go to the search field to enter text, only shows “scan text” and doesn’t pull up keyboard to allow me to enter desired artist I'm searching for.

  • Visitor
  • When I select “search” & go to the search field to enter text, only shows “scan text” and doesn’t pull up keyboard to allow me to enter desired artist I'm searching for.
  • Alex
  • Spotify Legend
  • 901 Views
  • 1 replies
  • 0 likes
  • 901 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won’t download

PlanPremiumCountry DeviceiPhone 12Operating System(iOS 16.5 Windows 10 My Question or IssueWell my local files won’t download, doesn’t even have the download symbol. But all my other local files (165 tracks) are downloaded. This one song just refuses...

  • Newbie
  •   Plan Premium Country   Device iPhone 12 Operating System (iOS 16.5 Windows 10   My Question or Issue Well my local files won’t download, doesn’t even have the download sym...
  • tobibrx
  • Newbie
  • 436 Views
  • 3 replies
  • 0 likes
  • 436 Views
  • 3 replies
  • 0 likes

Superuser Contribution Download to iOS app stopped working?

PremiumBelgium iPhone X (pro) & MacOS Big Sur A local file added to Spotify on iMac doesn't appear on my iOS device. Well, it appears there, but, greyed out and unplayable. I've been using the same method over a year (it worked pretty good), and the ...

  • Regular
  • Premium Belgium   iPhone X (pro) & MacOS Big Sur   A local file added to Spotify on iMac doesn't appear on my iOS device. Well, it appears there, but, greyed out and unplayable. &...
  • nickvandyck
  • Regular
  • 552 Views
  • 3 replies
  • 0 likes
  • 552 Views
  • 3 replies
  • 0 likes

Superuser Contribution App and web browser not playing anything.

Music and audiobooks are not accessible on app or web browser. Already tried troubleshooting with clearing cache and redownloading app, updating app, and more.

  • Visitor
  • Music and audiobooks are not accessible on app or web browser. Already tried troubleshooting with clearing cache and redownloading app, updating app, and more.
  • Eni
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhance for my Liked Songs keeps playing the same 'recommendations'.

When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a recommendation comes up it is always the same songs ...

  • Casual Listener
  • When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a r...
  • Alex
  • Spotify Legend
  • 130 Views
  • 1 replies
  • 1 likes
  • 130 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify now playing bar disappearing + VPN issue

bug in ios app where you have desktop app playing something while behind VPN and ios app doesn't keep up with whats playing on the desktop. Another issue is the now playing bar on ios app disappears and killing the app doesn't bring it back, playing ...

  • Casual Listener
  • bug in ios app where you have desktop app playing something while behind VPN and ios app doesn't keep up with whats playing on the desktop. Another issue is the now playing bar on ios app disappears ...
  • Vasil
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same song starts to play in middle of every song

Hi all, Over the past week or two I have had an issue where the same song (not in any of my playlists) will play in the middle of a song I am listening to. The song is called "Rain" by Idutzy (attached image). I am unsure if Spotify chose this song t...

  • Casual Listener
  • Hi all,   Over the past week or two I have had an issue where the same song (not in any of my playlists) will play in the middle of a song I am listening to. The song is called "Rain" by Idutz...
  • AlejaR
  • Moderator
  • 937 Views
  • 3 replies
  • 1 likes
  • 937 Views
  • 3 replies
  • 1 likes

Superuser Contribution Change Order of Tracks in favorite playlist

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 16.5 Hi, so I have the native favorite playlist and when I tap the heart the track is being added to it. On my Mac they are all in the right order, but on my iPhone they are exactly the othe...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 11 Operating System iOS 16.5   Hi,  so I have the native favorite playlist and when I tap the heart the track is being added to it. On m...
  • OscarDC
  • Moderator
  • 530 Views
  • 5 replies
  • 0 likes
  • 530 Views
  • 5 replies
  • 0 likes

Superuser Contribution Jeg har nå abonnert på Premium Duo. Hvordan får jeg oppgradert appen på iOS

Jeg ønsker hjelp til å oppgradere appen (iOS) til mitt Premium Duo abonnement. Hvordan gjør jeg det? Det er telefonene vi benytter til å spille av musikk.

  • Visitor
  • Jeg ønsker hjelp til å oppgradere appen (iOS) til mitt Premium Duo abonnement. Hvordan gjør jeg det? Det er telefonene vi benytter til å spille av musikk.
  • AlejaR
  • Moderator
  • 248 Views
  • 3 replies
  • 0 likes
  • 248 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't select songs

Plan: FreeCountry: Canada Device: iPhone XROperating System: iOS 14.8 My apologies if this has been asked and answered elsewhere, but I couldn't locate it. On my iPhone, if I select an album, I can't click on any songs from that album. That is, none ...

  • Casual Listener
  • Plan: Free Country: Canada   Device: iPhone XR Operating System: iOS 14.8   My apologies if this has been asked and answered elsewhere, but I couldn't locate it. On my ...
  • Rameenagha
  • Visitor
  • 13105 Views
  • 13 replies
  • 0 likes
  • 13105 Views
  • 13 replies
  • 0 likes

Superuser Contribution spotify and facebook logged out

hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?

  • Visitor
  • hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?
  • Alex
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Music Skipping 10 Seconds Repeatedly

PlanPremiumCountryUnited StatesDeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueWhen playing music on Spotify, songs will -- at random -- skip in 10 second intervals (0:00 -> 0:10 -> 0:20 -> etc). The skips continue to happen even when t...

  • Visitor
  • Plan Premium Country United States Device iPhone 6S Operating System iOS 12.3.1   My Question or Issue When playing music on Spotify, songs will -- at random -- skip in 10 second inter...
  • CasuallyUnhelpful
  • Visitor
  • 52636 Views
  • 3 replies
  • 0 likes
  • 52636 Views
  • 3 replies
  • 0 likes