Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27488 Views
  • 13 replies
  • 33 likes
  • 27488 Views
  • 13 replies
  • 33 likes

Superuser Contribution Mobile app not responding or working at all

Logged in & can play music on Safari, but every time I download the Spotify mobile app, it doesn’t respond or work at all.

  • Visitor
  • Logged in & can play music on Safari, but every time I download the Spotify mobile app, it doesn’t respond or work at all.
  • martinight
  • Visitor
  • 300 Views
  • 4 replies
  • 2 likes
  • 300 Views
  • 4 replies
  • 2 likes

Superuser Contribution I cannot see video in podcasts that are supposed to be video podcasts

I cannot see video in podcasts that are supposed to be video podcasts. I was able to see the video before, now I cannot anymore. I checked all the settings, deleted the cache, reinstalled the app and updated it, but nothing changed. I have an iPhone ...

  • Visitor
  • I cannot see video in podcasts that are supposed to be video podcasts. I was able to see the video before, now I cannot anymore. I checked all the settings, deleted the cache, reinstalled the app and...
  • Lyubka
  • Moderator
  • 579 Views
  • 3 replies
  • 1 likes
  • 579 Views
  • 3 replies
  • 1 likes

Airplay issues and the new app

Since the newly redesigned app was pushed to the app store I have been experiencing ongoing issues with playing music on my HiF over AirPlay. By default, your new "preview" option is muted (see the screenshot) but when I am playing some musing and br...

  • Regular
  • Since the newly redesigned app was pushed to the app store I have been experiencing ongoing issues with playing music on my HiF over AirPlay. By default, your new "preview" option is muted (see the s...
  • zhedrick
  • Casual Listener
  • 1251 Views
  • 9 replies
  • 3 likes
  • 1251 Views
  • 9 replies
  • 3 likes

Liked icons disappeared

PlanPremiumDevice(iPhone 12 Pro Max)Operating SystemiOS 16.3.1 My Question or IssueRecently the icons of my favorite songs ("Liked" Songs) disappeared in my Spotify app for iPhone, which means that I still have the songs my lists but I’m not able to ...

  • Newbie
  • Plan Premium Device (iPhone 12 Pro Max) Operating System iOS 16.3.1   My Question or Issue Recently the icons of my favorite songs ("Liked" Songs) disappeared in my Spotify app for iPhon...
  • kaworu_bloodpaw
  • Roadie
  • 269 Views
  • 2 replies
  • 3 likes
  • liked songs
  • 269 Views
  • 2 replies
  • 3 likes

Superuser Contribution I cant open this app in apple

Hi, I cant open this app my phone. My phone have ios 16.3.1. I delete app and I download again this is not working. I need help thanks

  • Newbie
  • Hi, I cant open this app my phone. My phone have ios 16.3.1. I delete app and I download again this is not working. I need help  thanks  
  • Yordan
  • Moderator
  • 196 Views
  • 3 replies
  • 2 likes
  • 196 Views
  • 3 replies
  • 2 likes

Superuser Contribution Premium duo

I have premium duo together with my daughter. I am the administrator and I can play downloaded music offline without any problems, but my daughter cannot. We looked through settings of the app and our phones (both iPhones) and they are identical. Cou...

  • Visitor
  • I have premium duo together with my daughter. I am the administrator and I can play downloaded music offline without any problems, but my daughter cannot. We looked through settings of the app and ou...
  • Joan
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Album Art for Local song not showing on iPhone/iOS

My Question or Issue It appears that none of the album arts for the songs in my local playlist have their respective album art when played on an iPhone 8. I have edited the tags with their covers on mp3tag and they show up on PC just fine, however fo...

  • Casual Listener
  • My Question or Issue   It appears that none of the album arts for the songs in my local playlist have their respective album art when played on an iPhone 8. I have edited the tags with their c...
  • homicidehomicide
  • Visitor
  • 2407 Views
  • 2 replies
  • 0 likes
  • 2407 Views
  • 2 replies
  • 0 likes

Solved!! My profile is stuck in Old home screen

My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried contacting Spotify on twitter and they answered it ...

  • Casual Listener
  • My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried ...
  • kaworu_bloodpaw
  • Roadie
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant like any songs on my iphone cant enhance my playlist on my iphone.

i used to have all of the features on spotify. i still have premium. i don’t have the like feature or the enhance playlist feature.

  • Visitor
  • i used to have all of the features on spotify. i still have premium. i don’t have the like feature or the enhance playlist feature.
  • Eni
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove a download device I don't use anymore?

I would want to remove my old devices so I could download music on my new device. Signing out of the Spotify app, and using the " remove all downloads" button didn't work so far. Would appreciate some help, thanks!

  • Newbie
  • I would want to remove my old devices so I could download music on my new device. Signing out of the Spotify app, and using the " remove all downloads" button didn't work so far. Would appreciate som...
  • MihailY
  • Moderator
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Superuser Contribution app on iPhone won't open after installing iOS 16.3.1

When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone

  • Visitor
  • When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone
  • Joan
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

iOS Local Files not syncing to windows Desktop

PlanPremiumCountrySingaporeDevice & Operating SystemiPhone 13 and Windows 11 I downloaded some songs to my desktop and I added it to my local files folder on Spotify, but it is not syncing to my iPhone. The local songs are greyed out and unplayable o...

  • Casual Listener
  •   Plan Premium Country Singapore Device & Operating System iPhone 13 and Windows 11    I downloaded some songs to my desktop and I added it to my local files folder on Spot...
  • yeonnnhae
  • Casual Listener
  • 192 Views
  • 5 replies
  • 0 likes
  • iOS
    local files
    Windows
  • 192 Views
  • 5 replies
  • 0 likes

songs in my playlists not in sequence, why?

when I listen to songs in all my playlists, they are not in sequence to my set up orginally.

  • Visitor
  • when I listen to songs in all my playlists, they are not in sequence to my set up orginally.
  • Prague
  • Spotify Star
  • 216 Views
  • 1 replies
  • 1 likes
  • 216 Views
  • 1 replies
  • 1 likes

Superuser Contribution some songs will not add to a playlist on app. i’ve tried it every way

not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response when i hit the button.

  • Visitor
  • not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response wh...
  • Novy
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all downloaded songs on iOS

Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back of plain when I was sitting like an **bleep** for ...

  • Newbie
  • Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back...
  • Joan
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes