Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27062 Views
  • 13 replies
  • 33 likes
  • 27062 Views
  • 13 replies
  • 33 likes

quero trocar meu email. pois nao tenho mais acesso á ele

não tenho acesso ao email cadastrado, quero mudar, porém não ne lembro da senha cadastrada.

  • Visitor
  • não tenho acesso ao email cadastrado, quero mudar, porém não ne lembro da senha cadastrada.
  • Bittencourt
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding random songs to my playlist

I have autoplay turned off, that’s why I am posting— every help forum post seems to be from a few years ago, suggesting to turn autoplay off, or explaining the “enhance playlist” feature which I do not have enabled, or if I do, I’m not sure how to tu...

  • Casual Listener
  • I have autoplay turned off, that’s why I am posting— every help forum post seems to be from a few years ago, suggesting to turn autoplay off, or explaining the “enhance playlist” feature which I do n...
  • 1usernameisenough
  • Casual Listener
  • 247 Views
  • 3 replies
  • 0 likes
  • 247 Views
  • 3 replies
  • 0 likes

Solved!! Grey hearts for unliked songs

PlanFreeCountry DeviceiPhone 13Operating SystemiOS 16.3 My Question or Issue Hi I uninstalled and installed Spotify again and I noticed that all the unliked songs have grey hearts instead of empty ones. When I unlike a song, the green heart turns emp...

  • Casual Listener
  • Plan Free Country   Device iPhone 13 Operating System iOS 16.3   My Question or Issue   Hi I uninstalled and installed Spotify again and I noticed that all the unliked song...
  • Newbee
  • Casual Listener
  • 245 Views
  • 3 replies
  • 0 likes
  • 245 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music Stops Playing

PremiumUSAiPhone 8iOS 11.4 Spotify keeps pausing randomly. It can be several times in a song or sometimes not at all. Even while in offline mode it still does it. I don’t think it’s a network issue because of being in offline mode. I’ve tried lowerin...

  • Casual Listener
  • Premium USA iPhone 8 iOS 11.4   Spotify keeps pausing randomly. It can be several times in a song or sometimes not at all. Even while in offline mode it still does it. I don’t think it’s a ...
  • Eni
  • Moderator
  • 581 Views
  • 3 replies
  • 1 likes
  • 581 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlists not being displayed in the sidebar

I just downloaded Spotify on a new iPad Air, and none of my playlists are showing up in the sidebar like they do in the mobile and laptop version. Is this just part of the iPad interface? I enjoy that feature so I don’t have to scroll through all my ...

  • Visitor
  • I just downloaded Spotify on a new iPad Air, and none of my playlists are showing up in the sidebar like they do in the mobile and laptop version. Is this just part of the iPad interface? I enjoy tha...
  • evilZardoz
  • Casual Listener
  • 1436 Views
  • 3 replies
  • 2 likes
  • 1436 Views
  • 3 replies
  • 2 likes

Superuser Contribution When will we be able to list all the songs from an artifact on an iPhone?

Plan Premium Device iPhoneYou can’t list all the songs from an artist. 
I see posts about this from 8 years ago and the response is basically “Not now, it’s on the to do list”
. This is infuriating. It’s basic. Even the top 20 would be an improvement...

  • Visitor
  • Plan Premium Device iPhone You can’t list all the songs from an artist. 
I see posts about this from 8 years ago and the response is basically “Not now, it’s on the to do list”
. This is infuriating...
  • AlejaR
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Live count for a new release not matching the weekly count

When i log in on my spotify for artists on iphone6s and check on the live count on the first screen it says i have total 700 plays for my latest release, however now that the week is almost over it still says around 200 total when i check on my overa...

  • Newbie
  • When i log in on my spotify for artists on iphone6s and check on the live count on the first screen it says i have total 700 plays for my latest release, however now that the week is almost over it s...
  • AlejaR
  • Moderator
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

I just

WANT HIFI NOW 

  • Casual Listener
  • WANT HIFI NOW 
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

[iOS][Other] Bring back the Artist/Song name location on the Now Playing screen

The new UI for the Now Playing screen makes it impossible to navigate with one hand. The artist and song name should be located back at the lower portion of the UI because these are the primary ways people can quickly navigate to the artist’s page or...

35207D14-80C1-46F5-9276-E18855D07768.jpeg
  • Regular
  • The new UI for the Now Playing screen makes it impossible to navigate with one hand. The artist and song name should be located back at the lower portion of the UI because these are the primary ways ...
  • 284 Views
  • 0 replies
  • 2 likes
  • iOS
    Other
  • 284 Views
  • 0 replies
  • 2 likes

Superuser Contribution Why is the Home of Spotify on Apple Carplay so bad and totally not usable

I'm using the latest IOS version of the spotify with Iphone 11 Pro Max. Everytime I connect to my car, spotify switches to Home and there isn't any single item related to me there. This is quite annoying. Why does it show totally meaningless things s...

Hercules2_0-1611931103657.png
  • Regular
  • I'm using the latest IOS version of the spotify with Iphone 11 Pro Max.    Everytime I connect to my car, spotify switches to Home and there isn't any single item related to me there. Thi...
  • -gp3_vseu8j1w
  • Casual Listener
  • 1130 Views
  • 4 replies
  • 0 likes
  • 1130 Views
  • 4 replies
  • 0 likes

Why can’t I play this song?

https://open.spotify.com/track/20ElwUQqRxURFxU6Aci0X3?si=S7bA0D9bQDKsvS0nlcyI2w

  • Visitor
  • https://open.spotify.com/track/20ElwUQqRxURFxU6Aci0X3?si=S7bA0D9bQDKsvS0nlcyI2w
  • kaworu_bloodpaw
  • Roadie
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping podcast quits out of Queue menu

Starting ~2 months ago, whenever I skip a podcast by swiping to the left from the queue menu in the app, the queue menu quits out as if I had pushed the down arrow in the top left. This makes it annoying to skip multiple podcasts consecutively as I h...

  • Casual Listener
  • Starting ~2 months ago, whenever I skip a podcast by swiping to the left from the queue menu in the app, the queue menu quits out as if I had pushed the down arrow in the top left. This makes it anno...
  • OscarDC
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music has stopped playing in random

I have previously reported this issue last year and the agent knew what I was talking about. They told me that this was being looked. Sadly nothing has been rectified. I am not sure anyone actually knows what I am talking about. It’s nothing to do wi...

  • Visitor
  • I have previously reported this issue last year and the agent knew what I was talking about. They told me that this was being looked. Sadly nothing has been rectified. I am not sure anyone actually k...
  • OscarDC
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade skipping up to a minute

I’m experiencing an issue with playlists when going from one song to the next it will sometimes skip a good portion of the beginning of the song. It weird when you start a new song and you’re already at the chorus.

  • Newbie
  • I’m experiencing an issue with playlists when going from one song to the next it will sometimes skip a good portion of the beginning of the song. It weird when you start a new song and you’re already...
  • Eni
  • Moderator
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting to Chromecast with Google TV takes a long time

PlanPremiumCountryFinland DeviceiPhone 13 miniChromecast with Google TVOperating SystemiOS 16.2 My Question or IssueI've had a lot of connection issues after switching from Chromecast Ultra to Chromecast with Google TV (UHD). If Google TV's Spotify a...

  • Regular
  • Plan Premium Country Finland   Device iPhone 13 mini Chromecast with Google TV Operating System iOS 16.2   My Question or Issue I've had a lot of connection issues after switchi...
  • muurain
  • Regular
  • 567 Views
  • 4 replies
  • 0 likes
  • 567 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Radio doesn’t play all tracks. Spotify Connect

PlanPremiumCountrySwedenDeviceIPhone 12Operating SystemiOS 16.2 when starting a radio playlist I get weird behavior while connected to a device via Spotify connect. If I play the radio on This iPhone it plays as expected all tracks in order. as soon ...

  • Regular
  •   Plan Premium Country Sweden Device IPhone 12 Operating System iOS 16.2   when starting a radio playlist I get weird behavior while connected to a device via Spotify connect. &n...
  • Oizo123
  • Regular
  • 355 Views
  • 6 replies
  • 0 likes
  • 355 Views
  • 6 replies
  • 0 likes

Superuser Contribution How to edit my homepage (specifically playlists from the past)

My issue is the following; I listened to someone's playlist once, and now I see it everyday on my homepage (in A jump to the past) It's really uncomfortable for emotional reasons and no matter how many playlists I listen to, this one WON'T go away an...

  • Newbie
  • My issue is the following;   I listened to someone's playlist once, and now I see it everyday on my homepage (in A jump to the past) It's really uncomfortable for emotional reasons and no...
  • 3kiq6rg2-n_ps
  • Casual Listener
  • 32017 Views
  • 15 replies
  • 17 likes
  • 32017 Views
  • 15 replies
  • 17 likes