15-01-2013 11:25 AM
In the iPhone app, when you select an album to play, it is played back in shuffle mode by default. This means that if you're not paying attention, you'll inadvertently listen to the tracks of an album order. I don't see anyone good reason why the default should not be to play the songs on an album in the order that the artist intended. This is particularly problematic for albums in which the order is crucial to enjoyment (standup comedy, audiobooks, radio dramas, musicals, concept albums, etc.). Please, out of respect for artists and consideration for listeners, make the default to play albums in their intended sequence.
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15-01-2013 11:58 AM
I don't have an iOS device to test this on, but I can't imagine that shuffle is set on by default.
You can turn off the shuffle by clicking on the i at the top of the screen whilst a track is playing. The shuffle option will be at the bottom of the screen - green is on, grey/black is off.
15-01-2013 07:03 PM
Strange, I have just asked a member of the community team about this and they aren't sure why this is happening.
Have you tried following the instructions above to turn shuffle off? Does it revert to shuffle after you do that if you play another album?
Have you tried a clean reinstallation of the application?
15-01-2013 07:42 PM
-Yes, I know how to turn shuffle off. The point is that I'd like to not have to turn it off.
-I don't know whether it reverts when listening to two albums consecutively in a single sitting (I've never had occasion to do that). I do know that if I turn off shuffle on an album and listen to it then come back (say a day later) and pick another album, that album will play shuffled.
-Yes, this has persisted across all upgrades and 3 different phones.
15-01-2013 07:43 PM
15-01-2013 07:53 PM
15-01-2013 08:08 PM
Hi acwatkins - I've just moved your post into the iOS board so we can do a bit of troubleshooting here.
I'm having trouble reproducing this on my iPhone 4S. What happens when you try the following:
1. Play a track from an album
2. Be sure 'Shuffle' is turned off
3. Shut down the app
4. Open the app and play a track
Still on shuffle?
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