iPhone app does not scrobble to last.fm

[lode_df]

Hi,

I'm struggling with this for quite some time now.

Spotify app on Iphone 6S  seems not to be able to scrobble my tracks to last.fm.

Phone is online for sure.
Last.fm credentials are correct.

Disabling and re-enabling scrobbling does not resolve the issue.

Removing and re-adding Last.fm credentials does not resolve the issue.

Scrobbling on desktop app and even iPad app is just working fine!

iPhone is running latest OS version.
Spotify app is updated to last version.

Please advice.

I need my Last.fm stats!

Thx!

Grts,

Lode (Belgium)

[lode_df]

I would like to add some facts:

• Spotify is running on iPhone, so it regularly switches between WiFi and mobile data.
• I regularly listen to playlists that are "offline available"
• I never listen to Spotify in "offline" mode.
• My phone is constantly online. I'm never putting it in "airplane mode".
• All other online apps are just working fine when Spotify refuses to scrobble.
• Spotify version: 5.3.0.1309
• iOS version: 9.3.1
• iPhone model: 6S
• I do not have this issue on my iPad, which is Wifi only

Thx for any help or tips.

Grts,

Lode

[csquared623 · Accepted solution]

I am also having this issue.  Does anyone have any ideas of how to troubleshoo this?

[heidisuperhero]

Also having this issue, would appreciate some help 😞

[franciscaentu]

here i found some solutions (it works to me),

1.you have to check your lastfm account (verify your email)

2. reinstall spotify on the iphone

here more information: https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-on-iPhone-won-t-Scrobble-anymore/td-p/85307...

[eld4]

I also can't seem to get it to scrobble again after it stopped. Credentials are accurate. Works from Mac app but will not scrobble from my iPhone 6 anymore. 

[cooper417]

Same issue for me, scrobbling works from my CPU but not my Iphone 6s. I uninstalled and reinstalled spotify and still doesn't work. My IOS software is up to date and spotify app is up to date. 

Was anyone albe to resolve this issue?