2013-11-20 10:31 PM
Doesń´t work... Impossible to log in even for the community page.. I had to use the Facebook login way. I' ve try to reset the password but it didn't work. I was still logged to Spotify on my IMac, on my profile page even when I logged out of the Spotify app.
I don't understand what's going on. My Premium account is linked to my mobile contract. Is there a way to contact a service where I can explain my case and let my e mail adress.
You can contact Spotify support using this contact form. If you get an automated reply just reply back to get your case to an Spotify employee.
2012-08-16 10:07 AM
Are you selecting "Login With Facebook" or "Login with Spotify Details"? According to our database, you signed up through Facebook, so selecting Login with Facebook should get you signed in.
2013-08-23 08:18 PM - last edited on 2013-08-25 04:43 PM by Peter
2013-08-23 08:21 PM - last edited on 2013-08-25 04:43 PM by Peter
We have premium spotify but a new pc. What do we do?
My wife and I are presently on Spotify. We had to change pc due to crash. What do we do now? The account is under Joanna Bohannon, [Snip-Email(Privacy)-Peter]
Edit: Email Address Removal
2013-08-25 04:42 PM
I have just hidden your email address from those posts, best not to post those details in public to avoid spam.
You should just need to log in with the same premium account details as before and your playlists and premium should be there waiting for you no matter what device you are using (since they are stored by Spotify).
If this post was helpful, please add kudos below!
2013-11-19 11:42 PM
I'm getting the message "Login failed: could not login to Spotify. Maybe you've changed or misspelled the password?" I know I have the password right and am signed in with said password on my MacBook, so not sure why I can't login on my iPhone. This is for a 3-month premium membership from a gift card, so I don't want to lose any time on my subscription.
2013-11-20 08:03 AM
2013-11-20 10:51 AM
I'm having problems with my mac devices (Iphone & Imac). It's no longer possible for me to log in. I've never logged in with a FB account, and when I fill the Spotify account form, it says to me that my password is wrong. I'm sure it's not :-(
User name is Kaer77.
Can you help me?
2013-11-20 09:36 PM
2013-11-20 10:11 PM
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