Many people are in trouble with few issues:
- Resetting Offline Devices
- Disconnecting Sessions
Many have had the situation that someone is using their credentials somewhere, and their own Streaming gets cut off
because of this. Wouldn't it be nice to be able to:
- Disconnect All Active Sessions, so nobody else could be using your credentials anymore.
Many have had the situation that they have possibly more than 3 devices that they have synced Offline files to or that one device has somehow managed to fail on the level of it showing as a Offline device twice.
- Resetting Offline Devices, so you could again sync Offline content to the devices you choose.
These combined with a Self Help / Self Service portal would solve problems that need a staff member to do things for you.
Help would be easier, faster available when you happen to need it the most.
This could be implemented to the www.spotify.com website, that needs your credentials anyway.