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[All Platforms][Other] 2-Factor Authentication

Spotify should, as a matter of good practice and safety, implement 2-step authentication.

 

Previously, Spotify enabled the option to log out other sessions other than the current session.

 

This would prevent hackers from stealing accounts, which would additionaly lead to less account hacks and less work for Spotify employees to assist in these cases.

 

More info: https://twofactorauth.org

Updated on 2018-10-18

Hi everyone, thanks for bringing us your feedback in the Spotify Idea Exchange. We’re ready to mark this idea as ‘Under Consideration’. 

 

We are currently investigating various solutions for account security for our users, e.g. 2-factor authentication. Any news regarding user-facing security updates will be posted to this thread as a status change.

 

If you'd like further information about protecting your account please visit our Support Site here.

Comments
Battol02

Hi,

 

this is a new concept of security for EVERYONE :  2 FACTOR AUTHENTICATION.

 

With an app called GOOGLE AUTHENTICATOR you can sign in into your spotufy profile without having to constantly change thhe password...

 

Can you  explain why spotify can't have it for everyone??

Thanks

Corteztheone

2024 and still nothing moved other then price that will go up in 1-2 months. Might just go with another service more secure that im already paying but not using it.

briannalara2

My Spotify got hacked the other day from Brazil and the UK and I think this could have been prevented with 2 factor authentication. This makes me want to swipe from Spotify to Apple Music cause they do protect our accounts. I love Spotify but they have to keep growing and developing new features and safety options or a lot of users will stop having their services. 

seso532

This is a basic needed service in todays digital world, by spotify not providing this to all accounts it exposes their users and a clear disregard of their fiduciary duties to their clients.

Chelshq

My spotify account was also hacked from someone in Brazil and I'm in the U.S. and it most likely would have not happened if 2 factor authentication were an option for us. 

tjbspot26547887byrne

It is a nonsense that in 2024 that 2 factor authentication is not available to member accounts. Judging by the number of account hacks (mine included) listed in your community and throughout the internet Spotify still has a significant growing Security problem). The fact that 2FA is available to Artists suggests a reasonably easy implementation for member accounts who should also be valued.

 

Please advise current status and plans. I, like many other long time members enjoy Spotify but having to continually change passwords, deleted hacking devices and their loaded playlists etc is getting very worrying. I don’t want to move to Apple Music or other providers, so please do what you should have already done in making your platform secure for members.

 

Apologies if this is not the correct place to post this, if so, please post to the appropriate place.

 

I look forward to receiving a reply/update

 

 

chris34610

no updates? 😞

raadtotheraad

I need 2FA so people don’t enter my account, change my plan to family and add their accounts.

 

It happened and I’m not happy they dont have 2FA, considering the size of their platform.

JoSoT

Hi, currently the Spotify accounts aren't secure. In this day and age a password alone is not secure. Using brute force attacts or simple social enginering, bad-people can find out what the account password is. So, please add some sort of 2Factor Authentication to the spotify accounts. 

 

Yes you provide, google and apple ID logons, but those are "extra". Since the account always has a basic password, it needs a 2factor authentication.

I prefer TOTP, bus simple sms or an e-mail validation would also be enough. 

Atleast put something in. 

jamyjet

Had someone hack my account, as other people pointed out, this wouldn't happen if a basic security feature like 2fa was enabled. I know Spotify is a small company so this basic standard would be hard for them to implement, especially because they have been increasing the price of membership a lot over the past few years. I hope they have money to feed their families.