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[All Platforms] "Don't Like Button" should be added to all sections

Hello everyone,

 

I am not sure why it keeps changing between updates, although in the past Daily Mixes have the Like & Dislike button. But this time around it has been completely removed and is only available Under Your Weekly Discovery.

 

It would be nice if the "Don't Like Button" was added everywhere, from Weekly Discovery, Daily Mixes, even when searching specific songs, albums, genres etc. to better filter our music preferences.

Also I find on Android on the drop down menu the Don't like button rarely ever works and have to enter the app directly. Like always works perfectly fine.

 

I would appreciate it if this could be considered.

Thank you

 

Updated on 2020-05-04

Hi everyone,

Thanks for bringing us your feedback in the Spotify Idea Exchange.
We're marking this as a 'Good Idea'.

Please know your feedback is reaching the internal teams at Spotify, and they're aware of the votes around this idea. We'll continue to check out the comments here, too.

If there are any updates, we'll let you know.
Thanks

Comments
rjohnn

2 yrs and 3500+ votes, but spotify team still doesnt think this is a feature that needs to be added when every other competitor and apps have this feature .. wonder why .. is it that difficult a feature? 

rjohnn

I was just reading through some of the comments and one of the comments that seems to be the reason why spotify doesnt seem to be willing to listen to their users. Its probably because it seems they get paid by record companies to play their songs. So if they allow the users to dislike a song they are forcing down your ears, they might earn few cents less. History has shown many times that if companies don't listen to users, slowly many start moving to their competitors. The move usually is slow, but eventually when they figure it out, its too late (regardless of  all the sales charts and analysis they keep doing to figure the move in advance) .. I don't know why spotify doesn't learn from that and really listen to their users. I believe if 3000 folks are willing to find this question and take the effort to vote for it, its probably just 5% of the total users who are really looking for the feature (must be some stats around that kind of research somewhere)  

 

Spotify team, I hope you are monitoring these forums and taking note .. I trust you are a consumer for other services and wouldn't like to be treated this way elsewhere. 

 

The way this request seems to be ignored , added sometime and removed later multiple times clearly shows its been done deliberately. 

rjohnn

Here you go .. some stats that I was referring to above on why you should take your customer's feedback seriously and not sit on it for 2 yrs and say, we finally figured out its a "good idea" .. now you guys keep posting for another 2 yrs and we will then upgrade it to "excellent idea" .. : )

 

https://cxm.co.uk/1-26-unhappy-customers-complain-rest-churn/ .. 1 of 26 members take the effort to provide feedback .. just assuming that is correct .. you currently have at least 96K unhappy customers just on this one feature. I still feel that number is very small.

 

https://sproutsocial.com/insights/social-media-statistics/ .. 47% comment provide feedback or complain on social media .. so that is another 100K that might be complaining about lack of this particular feature elsewhere which you guys are probably not factoring even .. that brings the total to 200K unhappy users just on this one feature

 

In a study performed by NewVoiceMedia, it was discovered that 58% of people will never use a company again after just one bad experience. It is your job to the client to go above and beyond to meet or exceed their expectations.

 

86% of customers are willing to pay up to 25% more for a better experience, according to RightNow Technologies.

SirBuffton
Allow “hide song” function to sync across ALL devices and ALL playlists

 

I often use my iPad, via mobile hotspot, as a “remote control” for the Spotify app running on my iPhone (which has the data plan). This allows me to switch tracks, like music, etc. while working on the iPad without having to use my limited mobile hotspot data.

 

However, “hiding” a track from a list (daily mix, radio etc.) does not transfer from the iPad’s playlist to the current playlist running on the iPhone. Therefore, ”hide song” also does not force a skip to the next track.  Similarly, hidden tracks on the iPhone are not displayed as such on the iPad. This makes curating lists of music using multiple devices frustrating at best. It’s important to note that “liking” a track does in fact immediately sync to the other devices and therefore hiding a track should also be possible. Thank You.

 

Add on: Also, please fix “hide song” so that it syncs to all playlists throughout my account.  If I don’t want to hear a song, I NEVER want to hear it again.  This alone makes listening to multiple Daily Mixes unbearably annoying at times

KatieBLaing

I'm listening to my Disney playlist and the song "something there" In Japanese keeps popping up on my queue. I never added this song, I can't get rid of it, I don't speak Japanese lol. This song will randomly play even though I didn't add it and because there isn't a dislike button I can't get rid of it.
I have Spotify premium-- so why can't I control what I listen to?
If I delete the playlist and remake it, will the song come back to haunt me?

Dennism1

I have now decided to start doing the trial months for Apple music and a few other streaming services. Once the trial periods are over, I’ll choose one, but it’ll sure as **bleep** not be Spotify, having proven time and time again to have zero understanding of being customer oriented. 

ivnmaksimovic

And I don't really care if the ability to not listen to some specific songs on generated lists is imemented as a "Don't like"  button. I just want to be able to skip/ignore/remove the songs that I don't like.

Poodlelord

Extremely dissapointed yet another year has gone by without this feature being implemented.

GREED is why. Spotify is the greediest company on this planet. They take and take and take and they never consider creating a good experience for their users as a way to get paying subscribers. 

 

You know what the most successful subscriptions of all time is? Prime, that's because for all of Amazons many faults, they actually listen to what their users want, and implement it. Prime is about providing a service for a fee. Somehow with spotify, even if you pay, you are still the product, and the service spotify is optimizing is the one they offer to record labels. 

 

The reason we don't see new and exciting user centric features is because all the development resources are going to figure out new ways to payola tracks into #1 spots. That's right spotify isn't about listening to music, it is about forcing new music down our throats. It's the 60's with terrestrial radio all over again.

Disgusting, spotify, I have watched this service go from the future of music, to the bane of the industries existence.

 

Just admit you will never be profitable so you can go away and let a real media company fill your shoes. 

Seraphex

Please add the ability for "Don't Like" button to add song or artist to a Never Play list shared with all listening experiences/apps. Adding to a list makes it easy to fix oops.

thebest1974

Premium member expects premium experience.

Not having an EASY clear way to tell Spotify to never play that damn song again.

 

Actually this is pretty basic request. Hoping for a HUMAN at Spotify to reason with us other humans.