Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Playlists] Solution to false/abusive reporting

Whenever someone reports a playlist - the title and cover art are removed immediately. This is often abused to hurt record labels and playlist curators. After contacting support - the account of someone who abused this system gets taken down. This person then creates another email and free Spotify account and repeats the process. 

 

There is a simple solution to the problem - enable reporting feature only after 10 hours of music/podcasts were streamed using the account. It won't change the experience for a normal user but makes copyright abuse impractical. It's cheap and easy to implement and would stop 95% of false claims.

 

Thank you for your consideration. 

Updated on 2021-06-14

Hey everyone,

 

Thanks for bringing us your feedback in the Spotify Idea Exchange.

 

Your suggestion has gathered the votes necessary and your feedback is now reaching the internal teams at Spotify. They're aware of the vote count and popularity of this idea. We'll continue to monitor and check out the comments here, too.

 

As soon as we have any updates on its status, we'll let you know.

 

More info on how your feedback reaches Spotify via the Idea Exchange can be found here.

Comments
drewsta_j
Yes, at first, @SpotifyHelps on X was not helpful.

I then went back to @SpotifyHelps a second time and requested my case be escalated so that my playlist can be ‘whitelisted’.

This was their response:

Hello Andy! Thank you for reaching out. We understand that your playlists (spotify:playlist:3KEJ7wx2U2qG9elEMqflre) is being reported for takedown.

Upon further review, we have prevented this issue from happening to this playlist again. Please note, if you change the image or title of the provided playlist this protection will be lost.

We hope this helps! Let us know if you have any questions.
Proletariado

Sorry my friend, but @SpotifyHelps no longer exists on X. It's over.

Screenshot_20240223-194057-372.png

drewsta_j
My mistake, in my previous post I mentioned @spotifyhelps which is incorrect.

Contact @spotifycares instead.
  1. I speak from experience, as this has happened to me several times in the past while I maintained a playlist for three years. I mentioned in the description that there is explicit content within the playlist. As a result, I was reported twice and received two warnings due to explicit content. Playlist creators who include this warning should be urgently protected to avoid abuse reports.

 

tunedIN

It is hard to avoid explicit content. All artists including many in the top 50, release music with "E" ratings. Users can choose to filter Explict songs in their settings. 

 

Personally I think by mentioning it in your playlist description you opened yourself to attack, more than if you didn't mention it.

 

The "E" symbols are there for a reason. If users want to compain, they can go after the artists not you. Then they would be ignored because Spotify would likely tell them to adjust their settings

PhxnkLxrd
My playlist were under constant attack. I still have a video on my phone
we're my playlist got reported 30 seconds after I but the cover and title
back. Reports got abused to the moon. Probably other competition to
dominate the "playlist market". We need protection. Definitely. I literally
have hundreds of reports on my playlist.
bitwise010
I've been tracking this issue for years, and it's become obvious that Spotify does not care about your playlists. It really only cares about it's only curated playlists that it can montenize for itself. It's in their best interest to let us all fight each other while they can ensure their own playlists always rank.