Announcements

Help Wizard

Step 1

NEXT STEP

[All Platforms][Other] 2-Factor Authentication

Spotify should, as a matter of good practice and safety, implement 2-step authentication.

 

Previously, Spotify enabled the option to log out other sessions other than the current session.

 

This would prevent hackers from stealing accounts, which would additionaly lead to less account hacks and less work for Spotify employees to assist in these cases.

 

More info: https://twofactorauth.org

Updated on 2018-10-18

Hi everyone, thanks for bringing us your feedback in the Spotify Idea Exchange. We’re ready to mark this idea as ‘Under Consideration’. 

 

We are currently investigating various solutions for account security for our users, e.g. 2-factor authentication. Any news regarding user-facing security updates will be posted to this thread as a status change.

 

If you'd like further information about protecting your account please visit our Support Site here.

Comments
ParentalControl

Looks like Hulu and Spotify is connected with no 2 Factor authentication. What utter nonsense.

Samsmith3

@ParentalControl 

Exactly. Now hackers can make a living by selling Hulu service. What a riot

mareinmontagna

Just do it already. Enough is enough.

Still not implemented? What a shame. At this days it is must have security layer.

dbarton91

How is this still under consideration when it was proposed in 2015? This should have been implemented years ago, like what all of the other big tech companies have done.  It seems like Spotify isn't taking security seriously by ignoring this request.

bhogben

Apparently the 28 pages of comments aren't enough.

 

They tend to listen more on twitter just fyi

MayoMaca

This should be implemented. 2 Factor Authentication is pretty much standard nowadays and provides a great boost in account security.

 

I just recently had to change my password as I believe someone other than me was using my account -- Spotify gave me no warning or heads up about this. I just found out because new playlists were being created under my name.

 

I don't see why this has to be under consideration, there's absolutely no downsides and you can just let the user choose to implement it on their account or not if you're worried about people complaining.

 

Why is this not a priority? Come on Spotify, you can do better than this.

honda234

I created a new idea that prevents strangers from changing our subscription type from regular or student to family plans, which appears to be very common after accounts got stolen. It shocked me that Spotify does not even ask for entering credit card info when upgrading to a more expensive plan!

It basically means hackers not only stole your Spotify accounts but also stole your payment methods stored on Spotify!

 

All I am asking Spotify is to remove the stored payment method when upgrading a regular plan to a family plan, like in France and the UK. Please do the same thing in all markets!

 

https://community.spotify.com/t5/Idea-Submissions/Subscription-Security-Stop-hackers-changing-my-Pre...

 

Maybe it is a good way to actually control hacking activities since they can't make a profit from it.

8BMG

We need this, in this times this should be considered a must not a consideration 


@ThomasVH wrote:

Spotify should, as a matter of good practice and safety, implement 2-step authentication.

 

Previously, Spotify enabled the option to log out other sessions other than the current session.

 

This would prevent hackers from stealing accounts, which would additionaly lead to less account hacks and less work for Spotify employees to assist in these cases.

 

More info: https://twofactorauth.org



@ThomasVH wrote:

Spotify should, as a matter of good practice and safety, implement 2-step authentication.

 

Previously, Spotify enabled the option to log out other sessions other than the current session.

 

This would prevent hackers from stealing accounts, which would additionaly lead to less account hacks and less work for Spotify employees to assist in these cases.

 

More info: https://twofactorauth.org



@ThomasVH wrote:

Spotify should, as a matter of good practice and safety, implement 2-step authentication.

 

Previously, Spotify enabled the option to log out other sessions other than the current session.

 

This would prevent hackers from stealing accounts, which would additionaly lead to less account hacks and less work for Spotify employees to assist in these cases.

 

More info: https://twofactorauth.org


 

Tramix

I registered to this community simply for stacking another comment on this thread.

I'm another beggar asking for a 2-step factor authenticator.

 

Our Admins who art in Spotify,

Hallowed be thy 2FA.

Thy security come.

Thy will be done on the app

as it is everywhere else....

 

PS: I've been hacked for a second time (and I have a secure password btw)...