[Security] 2-Factor Authentication

Spotify should, as a matter of good practice and safety, implement 2-step authentication.

 

Previously, Spotify enabled the option to log out other sessions other than the current session.

 

This would prevent hackers from stealing accounts, which would additionaly lead to less account hacks and less work for Spotify employees to assist in these cases.

 

More info: https://twofactorauth.org

Updated on 2018-10-18

Hi everyone, thanks for bringing us your feedback in the Spotify Idea Exchange. We’re ready to mark this idea as ‘Under Consideration’. 

 

We are currently investigating various solutions for account security for our users, e.g. 2-factor authentication. Any news regarding user-facing security updates will be posted to this thread as a status change.

 

If you'd like further information about protecting your account please visit our Support Site here.

Comments
TTarik2
Newbie

You guys are getting a response? When I contacted them about this a little while (about a month or two) ago, they referred me to this forum. 🤔

MalikP_EU
Newbie

They do not care... I already switched to Apple Music. I suggest you to do the same. 

soll86
Newbie

"Whilst 2-factor authentication is one security protection we of course consider, it is currently not a specific legal requirement and Spotify has other appropriate security measures in place in order to protect our user accounts from security threats"

 

hahaha what a joke, what type of response is that :)) ?

It just sums up the total ignorance and incompetence that this company has :))

 

Sorry guys, I made a post here a long time ago and still get these emails with what people comment.
I switched to Apple Music months ago, and I would recommend you should also look into alternatives.

These Spotify smart brains obviously care nothing about your security, they only care about the profit.

 

 

Wubwubwooble
Newbie

"Whilst 2-factor authentication is one security protection we of course consider, it is currently not a specific legal requirement and Spotify has other appropriate security measures in place in order to protect our user accounts from security threats"

 

HA! So basically "Until we're legally required to add in 2FA, your ass is **bleep**." Yeah, no. I'm less likely to come back once 2FA is implemented now. I made a petition. Can I get people signing it? https://chng.it/QLQzrnrh6w 

Rareapple3
Newbie

All in favor to make 2FA a legal requirement?

dvmierlo
Regular

I tried Spotify again after switching a year ago to Apple Music. But is is really unbelievable that until today, 11 December 2021, there is still no 2FA. Still “Under consideration”. This is a W.T.F. Before the next renewal date I strongly think to go back to Apple Music again.

nell
Gig Goer

since I last posted in this thread in september, I've had 32 e-mails to reset my password. I requested a grand total of ZERO of those e-mails.

 

this means that on average, someone makes an attempt to "get" my username once every three days. so far, my account is secure, but it's frankly ridiculous that beyond a password there is zero additional security protecting my account.

Katex
Newbie

7 years later and it's still under consideration. Absolutely awful

htlecso
Regular

I write an email to Spotify support. Here is their reply.

 

" Thanks for reaching out. 

You can set up 2-factor authentication on your PayPal account. When logging in, please follow the next steps and make sure 2FA has been set up:

  1. Login to PayPal account
  2. Click the Settings Icon next to ‘Log Out’
  3. Click Your Profile
  4. Click on Login and Security
  5. Click Update next to ‘2-Step Verification
  6. Choose ‘Use an authenticator app’
  7. Click Set Up
  8. Scan the QR code below or manually enter the secret key into your authenticator app on your mobile
  9. Add the code from the authenticator app to activate the 2FA.

We hope that helps. If you have other questions, please feel free to email again.

All the best, 

Krasimira

Spotify Customer Support"

itjamie
Newbie
Wanna get traction on this?
Goto the support section and start a webchat. ask for 2fa. Once you
get past the bot, link to this thread, say you want 2fa this year.

end the chat. then mark the issue as not resolved, very diss-satisfied etc.
When NPS scores drop, management notices. Lots of agents getting
negative support scores? management notices.

Hit them where it hurts
https://support.spotify.com/us/contact-spotify-support/