[Subscription] "before you leave" subscription

when a user wants to cancel his subscription for different reasons,

and presses the cancel button, Spotify can: 
1- suggest a discount for the next period (3 months or so) to postpone the user's decision to leave or maybe completely convert him back to his subscription (to prevent from every user to do this over and over it can be limited to 2-4 times) `

2- suggest referral discount: "If 3 of your friends will register you will get 1 month for free" etc.

Updated on 2019-07-15

Hello and thanks for bringing your feedback to the Idea Exchange. We've marked this as a new idea.

Spotify Staff will look into this idea once it reaches the necessary amount of votes. More information about how the Spotify Idea Exchange works can be found: here.

Status: New Idea
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Moderator
Moderator
Status changed to: Good idea, vote for it

Updated on 2019-07-15

Hello and thanks for bringing your feedback to the Idea Exchange. We've marked this as a new idea.

Spotify Staff will look into this idea once it reaches the necessary amount of votes. More information about how the Spotify Idea Exchange works can be found: here.

Moderator
Moderator
Status changed to: New Idea

Updated on 2019-07-15

Hello and thanks for bringing your feedback to the Idea Exchange. We've marked this as a new idea.

Spotify Staff will look into this idea once it reaches the necessary amount of votes. More information about how the Spotify Idea Exchange works can be found: here.