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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

[All Platforms][Other] Make spotify green - use clean energy for your servers!

Spotify should run its servers on 100% rebewable energy. Other music streaming portals do it! Why not Spotify?

  • Casual Listener
  • Spotify should run its servers on 100% rebewable energy. Other music streaming portals do it! Why not Spotify?
  • Mario
  • Spotify Legend
  • 5887 Views
  • 11 comments
  • 321 likes
  • All Platforms
    Other
  • Live Idea
  • 5887 Views
  • 11 comments
  • 321 votes

[Subscription] Student Discount in Quebec

Hi everyone, I woke up this morning to Spotify's Student Discount email, which made me glad.., until I found out that it's not available in Quebec. As the voice of all Quebeckers, I would like to address Spotify's Team to make it available in Quebec ...

  • Casual Listener
  • Hi everyone,   I woke up this morning to Spotify's Student Discount email, which made me glad.., until I found out that it's not available in Quebec. As the voice of all Quebeckers, I would ...
  • Zixer1
  • Newbie
  • 38869 Views
  • 78 comments
  • 563 likes
  • All Platforms
    Subscription
  • Not Right Now
  • 38869 Views
  • 78 comments
  • 563 votes

[Partnership] SDK for Video Game Integration

Similar to the move onto game consoles, why not connect with the game development community, 2 months free then forced premium. In-game music in GTA V or whatever complimented with spotify of your personal liking whith the game music code managing wh...

  • Casual Listener
  • Similar to the move onto game consoles, why not connect with the game development community, 2 months free then forced premium. In-game music in GTA V or whatever complimented with spotify of your pe...
  • onejeremias
  • Newbie
  • 28896 Views
  • 23 comments
  • 666 likes
  • All Platforms
    Partnership
  • Not Right Now
  • 28896 Views
  • 23 comments
  • 666 votes

[All Platforms][Friend Feed] 'Likes and emojis' to a song/artist a friend is listening to

Similar to at least one idea I saw on this forum,I thought it would be a cool idea that you could (like instagram live) send a like or an emoji (from a selection) in real time - as your friend is listening to it. It's a simple addition, that informs ...

  • Casual Listener
  • Similar to at least one idea I saw on this forum, I thought it would be a cool idea that you could (like instagram live) send a like or an emoji (from a selection) in real time - as your friend is l...
  • Vasil
  • Moderator
  • 5270 Views
  • 24 comments
  • 224 likes
  • All Platforms
    Friend Feed
  • Not Right Now
  • 5270 Views
  • 24 comments
  • 224 votes

Discovery level in personalized playlists

I would love to have a Discovery level option on Spotify. Currently most of the songs on Daily Mixes or Autoplay are songs that I already liked. This is great but sometimes I am under the impression that the same songs are always shown to me and I wi...

  • Casual Listener
  • I would love to have a Discovery level option on Spotify. Currently most of the songs on Daily Mixes or Autoplay are songs that I already liked. This is great but sometimes I am under the impressio...
  • 6cu7w3kdmz2x75glnzaq
  • Visitor
  • 1541 Views
  • 7 comments
  • 116 likes
  • All Platforms
  • Live Idea
  • 1541 Views
  • 7 comments
  • 116 votes

[All Platforms] Allow Pro Users to Opt-Out of A/B Testing

I want to be able to opt-out of Spotify's A/B testing. You've taken away canvas from me, as well as a plethora of other great features in the name of testing. Please allow at least paying users the ability to opt-out of being in A/B testing groups so...

  • Roadie
  • I want to be able to opt-out of Spotify's A/B testing. You've taken away canvas from me, as well as a plethora of other great features in the name of testing.   Please allow at least paying us...
  • toastie97
  • Casual Listener
  • 3506 Views
  • 16 comments
  • 112 likes
  • All Platforms
  • Not Right Now
  • 3506 Views
  • 16 comments
  • 112 votes

[All Platforms][Other] Allow multiple profiles on the same device so our music preferences don't mix

For those of us with small children, we have to play their music and our music from a single Spotify account since they're not yet old enough to have their own devices. This results in recommended playlists with both their music and our music, which ...

  • Casual Listener
  • For those of us with small children, we have to play their music and our music from a single Spotify account since they're not yet old enough to have their own devices. This results in recommend...
  • Hans_Schulze
  • Visitor
  • 987 Views
  • 9 comments
  • 21 likes
  • All Platforms
    Other
  • Live Idea
  • 987 Views
  • 9 comments
  • 21 votes