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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

[All Platforms][Other] Sony's 360 Reality Audio

Hello Friends, i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio. Especially Reality Audio is truly a real gain and even more useful than HD Streaming. The 3D sound is l...

  • Regular
  • Hello Friends,   i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio.   Especially Reality Audio is truly ...
  • xaviersuarez
  • Visitor
  • 119262 Views
  • 127 comments
  • 4536 likes
  • All Platforms
    Other
  • Not Right Now
  • 119262 Views
  • 127 comments
  • 4536 votes

[Discover] Play random Songs from complete Spotify Catalogue

The idea is especially for people who love music, without focusing on a special genre. An "Ultimate Shuffle Button" will pick random songs from all songs available on Spotify. You can explore songs, you might never get in touch with and learn new mus...

  • Casual Listener
  • The idea is especially for people who love music, without focusing on a special genre. An "Ultimate Shuffle Button" will pick random songs from all songs available on Spotify. You can explore songs, ...
  • user-removed
  • Not applicable
  • 61734 Views
  • 84 comments
  • 825 likes
  • All Platforms
  • Not Right Now
  • 61734 Views
  • 84 comments
  • 825 votes

[Daily Mix] Customization: Create / Remove / Add / Merge Mixes

Daily Mixes is one of the best additions to Spotify yet, but as all new features it has room for a lot of improvement, especially when it comes to customizing your mixes. Right now mixes are enterily dependent on algorithms, however I think users sho...

  • Visitor
  • Daily Mixes is one of the best additions to Spotify yet, but as all new features it has room for a lot of improvement, especially when it comes to customizing your mixes. Right now mixes are enterily...
  • GeoffMannin
  • Visitor
  • 33214 Views
  • 117 comments
  • 648 likes
  • All Platforms
    Playlists
  • Not Right Now
  • 33214 Views
  • 117 comments
  • 648 votes

[Discover Weekly] View previous Discover Weekly Playlists

The discover weekly feature is excellent, however I was disappointed yesterday to notice that last weeks playlist had disappeared. It would be great to be able to view previous discover weekly playlists. Thanks

  • Visitor
  • The discover weekly feature is excellent, however I was disappointed yesterday to notice that last weeks playlist had disappeared. It would be great to be able to view previous discover weekly playli...
  • pirx242
  • Visitor
  • 117029 Views
  • 169 comments
  • 1986 likes
  • All Platforms
  • Not Right Now
  • 117029 Views
  • 169 comments
  • 1986 votes

[All Platforms][Podcasts] Add comments to podcasts!

I’ve been listening to Podcasts for a year or two now and one of the biggest components of a great podcast is the comment section. This is vital for a podcasts success because the comment section is where a podcasts community can connect with each ot...

  • Casual Listener
  • I’ve been listening to Podcasts for a year or two now and one of the biggest components of a great podcast is the comment section.   This is vital for a podcasts success because the comment se...
  • LaSpooky
  • Visitor
  • 12149 Views
  • 35 comments
  • 234 likes
  • All Platforms
    Podcasts
  • Good Suggestion
  • 12149 Views
  • 35 comments
  • 234 votes

[Social] Rooms/Shared Listening Concept

Hello there! I know this idea has been brought up before, but all those ideas were several years ago by now, and I couldn't find a recent discussion about this. Imagine having "rooms" within Spotify, where you can listen together, simultaneously, to ...

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  • Regular
  • Hello there! I know this idea has been brought up before, but all those ideas were several years ago by now, and I couldn't find a recent discussion about this. Imagine having "rooms" within...
  • rodizone
  • Visitor
  • 28751 Views
  • 68 comments
  • 879 likes
  • All Platforms
    Social
  • Not Right Now
  • 28751 Views
  • 68 comments
  • 879 votes

[All Platforms] Changelog after each Update (In-App)

With each new update, no matter what gets added or taken away, there is a curious lack of accountability from the actual staff, and the (paying) userbase are left confused. Why can we not drag from iTunes into our playlists anymore? Why can we not or...

  • Roadie
  • With each new update, no matter what gets added or taken away, there is a curious lack of accountability from the actual staff, and the (paying) userbase are left confused.   Why can we not ...
  • angelx644
  • Music Fan
  • 55390 Views
  • 113 comments
  • 2125 likes
  • All Platforms
    Other
  • Not Right Now
  • 55390 Views
  • 113 comments
  • 2125 votes

[Social] Party Mode with DJ that approves songs

A mode where there is one "DJ" who has ultimate control over the music being played while others can join the party and suggest songs they want to be played through the app. The "DJ" can decide if/when to play the suggested songs.

  • Casual Listener
  • A mode where there is one "DJ" who has ultimate control over the music being played while others can join the party and suggest songs they want to be played through the app.  The "DJ" can decide...
  • cotswoldHenParty
  • Newbie
  • 16262 Views
  • 47 comments
  • 1427 likes
  • All Platforms
    Social
  • Good idea, vote for it
  • 16262 Views
  • 47 comments
  • 1427 votes

[All Platforms][Other] Make a spotify app for Hisense TVs

I have a hisense smart TV and would love to be able to play my Spotify music on it, but the hisense portal doesn't have the app available. However, other music streaming services are available on it. Is there a possibility the app could made availabl...

  • Visitor
  • I have a hisense smart TV and would love to be able to play my Spotify music on it, but the hisense portal doesn't have the app available. However, other music streaming services are available on it....
  • rmnevgrfvsia
  • Casual Listener
  • 32682 Views
  • 36 comments
  • 710 likes
  • All Platforms
    Other
  • Not Right Now
  • 32682 Views
  • 36 comments
  • 710 votes

[All Platforms] Show release's year instead of remastered version's year

When I listen to a song, Spotify shows me the "Remastered Version" year, but this information is not interesting at all.It would be better to place the actual release year of the song.For example, listening the remastered version of "The Wall" from P...

  • Regular
  • When I listen to a song, Spotify shows me the "Remastered Version" year, but this information is not interesting at all. It would be better to place the actual release year of the song. For example...
  • aaronbaney
  • Casual Listener
  • 9368 Views
  • 33 comments
  • 524 likes
  • All Platforms
  • Live Idea
  • 9368 Views
  • 33 comments
  • 524 votes

[All Platforms][Friend Feed] Show Podcasts on the Friend Activity feed

It would be great to have podcasts show up on the activity status/friend feed bar as they are a growing media form, and I use Spotify's podcast feature a lot now.

  • Casual Listener
  • It would be great to have podcasts show up on the activity status/friend feed bar as they are a growing media form, and I use Spotify's podcast feature a lot now.
  • celiajean
  • Casual Listener
  • 11881 Views
  • 9 comments
  • 381 likes
  • All Platforms
    Friend Feed
  • Not Right Now
  • 11881 Views
  • 9 comments
  • 381 votes

[All Platforms][Connect] re-categorise podcasts as AUDIO so they play on Connect devices

Podcasts will not play on audio-only Connect devices because Spotify has labelled them as "mixed-media". They are not mixed media, they are audio files. This is an issue that has been noted by the community for some time (around 18 months at least) a...

  • Regular
  • Podcasts will not play on audio-only Connect devices because Spotify has labelled them as "mixed-media". They are not mixed media, they are audio files.   This is an issue that has been noted ...
  • kalambe
  • Newbie
  • 17029 Views
  • 77 comments
  • 606 likes
  • All Platforms
    Connect
  • Not Right Now
  • 17029 Views
  • 77 comments
  • 606 votes

[All Platforms][Playlists] Add the same song to multiple playlists simultaneously

There is no reason why Spotify shouldn't have a functionality on at least the desktop app where you can drag one song into as many "selected" playlists as you want and have that song added to all of them at the same time… Here's a little more info to...

  • Casual Listener
  • There is no reason why Spotify shouldn't have a functionality on at least the desktop app where you can drag one song into as many "selected" playlists as you want and have that song added to all of ...
  • Ogestan
  • Gig Goer
  • 28248 Views
  • 234 comments
  • 1141 likes
  • All Platforms
    Playlists
  • Live Idea
  • 28248 Views
  • 234 comments
  • 1141 votes

[Music] 8D Surround Sound

With the reemergance of layered/3D/8D/headphones only audio videos on youtube, I would love to see an option like that become available for Spotify. It would:A.) create competitive edge over all other streaming platformsB.) potentially become a money...

  • Casual Listener
  • With the reemergance of layered/3D/8D/headphones only audio videos on youtube, I would love to see an option like that become available for Spotify. It would: A.) create competitive edge over a...
  • Sohaibahmadu
  • Music Fan
  • 33402 Views
  • 18 comments
  • 454 likes
  • All Platforms
    music
  • Live Idea
  • 33402 Views
  • 18 comments
  • 454 votes

[All Platforms] Allow Pro Users to Opt-Out of A/B Testing

I want to be able to opt-out of Spotify's A/B testing. You've taken away canvas from me, as well as a plethora of other great features in the name of testing. Please allow at least paying users the ability to opt-out of being in A/B testing groups so...

  • Roadie
  • I want to be able to opt-out of Spotify's A/B testing. You've taken away canvas from me, as well as a plethora of other great features in the name of testing.   Please allow at least paying us...
  • toastie97
  • Casual Listener
  • 3681 Views
  • 16 comments
  • 112 likes
  • All Platforms
  • Not Right Now
  • 3681 Views
  • 16 comments
  • 112 votes

[Shows] TV Shows & Movies

I would love to have a feature where, similar to podcasts, listeners could look up their favorite TV shows (ie Parks and Recreation, The Office, Family Guy, BBC Sherlock), and listen to episodes. I like to listen to podcasts when I go to sleep and wh...

  • Casual Listener
  • I would love to have a feature where, similar to podcasts, listeners could look up their favorite TV shows (ie Parks and Recreation, The Office, Family Guy, BBC Sherlock), and listen to episodes. I l...
  • rogergibbenswriter
  • Newbie
  • 14606 Views
  • 15 comments
  • 742 likes
  • All Platforms
    Shows
  • Not Right Now
  • 14606 Views
  • 15 comments
  • 742 votes

[All Platforms][Your Music] View how many times we streamed a specific Song/Artist/Album

I am aware of the existance of applications like Last.fm. However I found it annoying that I couldn't really import old scrobbles of songs pre-last.fm. There are also some sites that let you manually scrobble but heres where the problem lies. We cant...

  • Casual Listener
  • I am aware of the existance of applications like Last.fm. However I found it annoying that I couldn't really import old scrobbles of songs pre-last.fm. There are also some sites that let you manually...
  • Skwishy
  • Newbie
  • 15331 Views
  • 26 comments
  • 917 likes
  • All Platforms
    Your Music
  • Not Right Now
  • 15331 Views
  • 26 comments
  • 917 votes

[Subscription][Security] Re-enter Payment Details to Upgrade to Family

Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan. I will be charged $5 extra each month! Spotify does NOT require to enter my credit card number to chan...

  • Casual Listener
  • Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan.   I will be charged $5 extra each month! &...
  • Sonneblom
  • Newbie
  • 44789 Views
  • 146 comments
  • 3913 likes
  • All Platforms
    Subscription
  • Not Right Now
  • 44789 Views
  • 146 comments
  • 3913 votes

[All Platforms][Playlists] Recover Playlists From Since the Account Opened

I used to be able to access all of my deleted playlists through the "Recover Playlist" page and now I can only see them if they've been deleted within the past 30 days. I was recently looking for a playlist that I had had for three years and had dele...

  • Casual Listener
  • I used to be able to access all of my deleted playlists through the "Recover Playlist" page and now I can only see them if they've been deleted within the past 30 days. I was recently looking for a p...
  • amy735
  • Newbie
  • 5622 Views
  • 18 comments
  • 638 likes
  • All Platforms
    Playlists
  • Live Idea
  • 5622 Views
  • 18 comments
  • 638 votes

[Connect] Change Device Name in Device List

We need to be able to configure the display name of devices in the "Devices" list in spotify. This doesnt have to be a feature available on every devices, maybe even a setting only available on the website so it has the most coverage if its an issue ...

  • Casual Listener
  • We need to be able to configure the display name of devices in the "Devices" list in spotify. This doesnt have to be a feature available on every devices, maybe even a setting only available on the w...
  • ssssaaaa
  • Gig Goer
  • 53897 Views
  • 71 comments
  • 737 likes
  • All Platforms
    Connect
  • Not Right Now
  • 53897 Views
  • 71 comments
  • 737 votes