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Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

[Plex][Social] Integrate Spotify into Plex

Now that Plex has taken on TIDAL as a music streaming partner, it only seems fitting that the best and most popular music streaming platform follow suit, and get onto Plex! It's just another massive platform for Spotify to partner with, and it will g...

  • Casual Listener
  • Now that Plex has taken on TIDAL as a music streaming partner, it only seems fitting that the best and most popular music streaming platform follow suit, and get onto Plex! It's just another massive ...
  • blixten
  • Casual Listener
  • 16022 Views
  • 8 comments
  • 633 likes
  • Plex
    Social
  • Not Right Now
  • 16022 Views
  • 8 comments
  • 633 votes

[Partnership] SDK for Video Game Integration

Similar to the move onto game consoles, why not connect with the game development community, 2 months free then forced premium. In-game music in GTA V or whatever complimented with spotify of your personal liking whith the game music code managing wh...

  • Casual Listener
  • Similar to the move onto game consoles, why not connect with the game development community, 2 months free then forced premium. In-game music in GTA V or whatever complimented with spotify of your pe...
  • Anayakapoor
  • Regular
  • 30448 Views
  • 25 comments
  • 671 likes
  • All Platforms
    Partnership
  • Not Right Now
  • 30448 Views
  • 25 comments
  • 671 votes

[All Platforms] Shuffle algorithm that favours "unpopular" songs

As a paying Spotify premium customer, I need a shuffle algorithm different from the current, non-random shuffle that seems to favor "popular" songs, as has been pointed out by other customers who experimented with what is actually happening (see link...

  • Roadie
  • As a paying Spotify premium customer, I need a shuffle algorithm different from the current, non-random shuffle that seems to favor "popular" songs, as has been pointed out by other customers who exp...
  • tammy79
  • Newbie
  • 30050 Views
  • 89 comments
  • 1124 likes
  • All Platforms
  • Not Right Now
  • 30050 Views
  • 89 comments
  • 1124 votes

[Music] Click on Record Label to go to Label's Music

i know you can search for labels with: label:"blah blah" but it would be good if, on an album it just said nexto the year which label it was released by. then you could just click it to get up a search of that label.

  • Regular
  • i know you can search for labels with:  label:"blah blah"  but it would be good if, on an album it just said nexto the year which label it was released by. then you could just click it to ...
  • början
  • Music Fan
  • 22536 Views
  • 88 comments
  • 532 likes
  • label
    UI
  • Not Right Now
  • 22536 Views
  • 88 comments
  • 532 votes

[All Platforms] Offer Subscription Option for Those Not Going Online Every 30 Days

This issue has been already posted several times, but no solution up to now.Some people have the problem of not having an Internet connection for months. Or at least, not good enough.This can happen to military, fishermen or humanitarian aid workers....

  • Visitor
  • This issue has been already posted several times, but no solution up to now. Some people have the problem of not having an Internet connection for months. Or at least, not good enough. This ca...
  • t_fill
  • Newbie
  • 17803 Views
  • 41 comments
  • 595 likes
  • All Platforms
  • Not Right Now
  • 17803 Views
  • 41 comments
  • 595 votes

[All Platforms][Your Music] "Add to queue" with Google assistant

I would like to add the 'add to queue' function to any google assistant device. I have a google home device and when I try saying "play next" or "add to queue" the speaker just switches to the named song right away. Even tried using 'ifttt' but could...

  • Casual Listener
  • I would like to add the 'add to queue' function to any google assistant device. I have a google home device and when I try saying "play next" or "add to queue" the speaker just switches to the name...
  • Combatter
  • Casual Listener
  • 17773 Views
  • 12 comments
  • 1142 likes
  • All Platforms
    Your Music
  • Not Right Now
  • 17773 Views
  • 12 comments
  • 1142 votes

[Your Music] Spotify Wrapped: Releases the Statistics weekly

can there please be a wrapped but it counts the statistics weekly instead? that way you can check it whenever you would like, meaning you would know how much music you have listened to so far. even in the corner next to the account name it could just...

  • Music Fan
  • can there please be a wrapped but it counts the statistics weekly instead?  that way you can check it whenever you would like, meaning you would know how much music you have listened to so far...
  • NeoudWedajo
  • Newbie
  • 152963 Views
  • 71 comments
  • 2574 likes
  • All Platforms
    Your Music
  • Not Right Now
  • 152963 Views
  • 71 comments
  • 2574 votes

[Privacy] Private Session should stay active

Let's face it. We've all used Spotify to listen to music that we would be embarassed to advertise publically. Whether it's kittens meowing Christmas songs, that your friends would never let you live down, or a hardcore rap album, that you wouldn't wa...

  • Music Fan
  • Let's face it. We've all used Spotify to listen to music that we would be embarassed to advertise publically. Whether it's kittens meowing Christmas songs, that your friends would never let you liv...
  • forrest603
  • Music Fan
  • 36982 Views
  • 92 comments
  • 594 likes
  • Privacy
  • Not Right Now
  • 36982 Views
  • 92 comments
  • 594 votes

[Subscription] Send a Receipt to Premium Users Each Month

For years I subscribe to Spotify Premium, I got only one email receipt from Spotify in the first month, and not any more. Is Spotify trying to hide our receipts to let people forget "Unsubscribe"? Please send us receipt via email every month unless w...

  • Casual Listener
  • For years I subscribe to Spotify Premium, I got only one email receipt from Spotify in the first month, and not any more.   Is Spotify trying to hide our receipts to let people forget "Unsub...
  • thisisarealusername
  • Casual Listener
  • 12131 Views
  • 19 comments
  • 240 likes
  • Subscription
  • Not Right Now
  • 12131 Views
  • 19 comments
  • 240 votes

[All Platforms][Other] Make a spotify app for Hisense TVs

I have a hisense smart TV and would love to be able to play my Spotify music on it, but the hisense portal doesn't have the app available. However, other music streaming services are available on it. Is there a possibility the app could made availabl...

  • Visitor
  • I have a hisense smart TV and would love to be able to play my Spotify music on it, but the hisense portal doesn't have the app available. However, other music streaming services are available on it....
  • rmnevgrfvsia
  • Casual Listener
  • 33825 Views
  • 36 comments
  • 725 likes
  • All Platforms
    Other
  • Not Right Now
  • 33825 Views
  • 36 comments
  • 725 votes

[All Platforms][Connect] re-categorise podcasts as AUDIO so they play on Connect devices

Podcasts will not play on audio-only Connect devices because Spotify has labelled them as "mixed-media". They are not mixed media, they are audio files. This is an issue that has been noted by the community for some time (around 18 months at least) a...

  • Regular
  • Podcasts will not play on audio-only Connect devices because Spotify has labelled them as "mixed-media". They are not mixed media, they are audio files.   This is an issue that has been noted ...
  • kalambe
  • Newbie
  • 24505 Views
  • 77 comments
  • 616 likes
  • All Platforms
    Connect
  • Not Right Now
  • 24505 Views
  • 77 comments
  • 616 votes

[Your Library] Automatically follow artists whose songs are saved

I went to go to my artists tab on spotify to find ideas for what to listen to today, but it's been utterly butchered with the new update. Now, you have to follow artists individually instead of being able to see the artists of all your liked songs. T...

  • Casual Listener
  • I went to go to my artists tab on spotify to find ideas for what to listen to today, but it's been utterly butchered with the new update. Now, you have to follow artists individually instead of being...
  • xpostacto
  • Newbie
  • 26901 Views
  • 81 comments
  • 701 likes
  • Your Music
  • Not Right Now
  • 26901 Views
  • 81 comments
  • 701 votes

[Alexa] Multiple Spotify Accounts for Amazon Echo

My wife and I have our own Spotify accounts. On Amazon Echo, you can create your own profile. It would be great to link your own Spotify account to your own Amazon Echo account. Thanks!

  • Casual Listener
  • My wife and I have our own Spotify accounts. On Amazon Echo, you can create your own profile.  It would be great to link your own Spotify account to your own Amazon Echo account. Thanks!
  • Cromm
  • Newbie
  • 73892 Views
  • 245 comments
  • 1227 likes
  • Amazon Echo
  • Not Right Now
  • 73892 Views
  • 245 comments
  • 1227 votes

[iOS][Discover] Restore Touch Preview on iOS App

Touch preview removal on last iOS vers. update looks like it hasn't been a great idea. You are on time to restore it, one of the best Spotify features.

  • Visitor
  • Touch preview removal on last iOS vers. update looks like it hasn't been a great idea. You are on time to restore it, one of the best Spotify features.
  • Stu14
  • Casual Listener
  • 122157 Views
  • 813 comments
  • 4697 likes
  • iOS
  • Not Right Now
  • 122157 Views
  • 813 comments
  • 4697 votes

[All Platforms] Allow Pro Users to Opt-Out of A/B Testing

I want to be able to opt-out of Spotify's A/B testing. You've taken away canvas from me, as well as a plethora of other great features in the name of testing. Please allow at least paying users the ability to opt-out of being in A/B testing groups so...

  • Roadie
  • I want to be able to opt-out of Spotify's A/B testing. You've taken away canvas from me, as well as a plethora of other great features in the name of testing.   Please allow at least paying us...
  • toastie97
  • Casual Listener
  • 4399 Views
  • 16 comments
  • 112 likes
  • All Platforms
  • Not Right Now
  • 4399 Views
  • 16 comments
  • 112 votes

[Mobile] Re-arrange song "..." index options

Not generally one to post feedback but this seems like a UX/UI error that should be addressed. When I open an album and select "..." next to any song on that album, the first few options include "Hide Song" and "Remove From This Playlist" if that son...

  • Casual Listener
  • Not generally one to post feedback but this seems like a UX/UI error that should be addressed.   When I open an album and select "..." next to any song on that album, the first few options i...
  • MoonblindedX
  • Newbie
  • 8553 Views
  • 42 comments
  • 179 likes
  • Mobile
    Playlists
  • Not Right Now
  • 8553 Views
  • 42 comments
  • 179 votes

Redistribute Spotify on Linux Distributions

Dear Spotify Team,my name is NicoHood and I am an official ArchLinux Trusted User. This means I maintain some packages in the official [community] repository [1]. I am also able to move packages from the ArchLinux User Repository (AUR)[2] into [commu...

  • Music Fan
  • Dear Spotify Team, my name is NicoHood and I am an official ArchLinux Trusted User. This means I maintain some packages in the official [community] repository [1]. I am also able to move packages fr...
  • n7mmco1enlmn51sffebs
  • Visitor
  • 114856 Views
  • 252 comments
  • 3127 likes
  • Linux
  • Not Right Now
  • 114856 Views
  • 252 comments
  • 3127 votes

[Android][Other] Improve the Spotify icon for rounded icons

Hello! The android Spotify icon recently got updated with a black border. For anyone with a dark or black wallpaper, the icon now appears to be smaller than all the other icons on the phone because the black blends in the the backdrops, making it loo...

  • Casual Listener
  • Hello! The android Spotify icon recently got updated with a black border. For anyone with a dark or black wallpaper, the icon now appears to be smaller than all the other icons on the phone because t...
  • 123444444444
  • Newbie
  • 51125 Views
  • 82 comments
  • 910 likes
  • Android
    Other
  • Not Right Now
  • 51125 Views
  • 82 comments
  • 910 votes

[Subscription][Security] Re-enter Payment Details to Upgrade to Family

Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan. I will be charged $5 extra each month! Spotify does NOT require to enter my credit card number to chan...

  • Casual Listener
  • Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan.   I will be charged $5 extra each month! &...
  • Sonneblom
  • Newbie
  • 46473 Views
  • 146 comments
  • 3913 likes
  • All Platforms
    Subscription
  • Not Right Now
  • 46473 Views
  • 146 comments
  • 3913 votes

[Connect] Change Device Name in Device List

We need to be able to configure the display name of devices in the "Devices" list in spotify. This doesnt have to be a feature available on every devices, maybe even a setting only available on the website so it has the most coverage if its an issue ...

  • Casual Listener
  • We need to be able to configure the display name of devices in the "Devices" list in spotify. This doesnt have to be a feature available on every devices, maybe even a setting only available on the w...
  • ssssaaaa
  • Roadie
  • 59328 Views
  • 71 comments
  • 748 likes
  • All Platforms
    Connect
  • Not Right Now
  • 59328 Views
  • 71 comments
  • 748 votes