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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

[All Platforms][Playlists] View all playlist followers/who likes my playlists

I would really like the ability to view all of my playlist followers and I am sure I am not the only one. What I am suggesting is a simple system, where you could press on the "# Followers" section of the playlist Window: I would suggest it would eit...

allow view followers.png
  • Community Legend
  • I would really like the ability to view all of my playlist followers and I am sure I am not the only one. What I am suggesting is a simple system, where you could press on the "# Followers" section o...
  • lucille_lalena
  • Newbie
  • 1101690 Views
  • 1915 comments
  • 26057 likes
  • All Platforms
    Playlists
  • Not Right Now
  • 1101690 Views
  • 1915 comments
  • 26057 votes

[All Platforms] Customize Start Screen

This is not a new idea, but I haven't found any practical reply to it, so I think it needs to be repeated. I completely agree with Rennestein (screen capture below), we need to stop seeing irrelevant suggestions because it is annoying. Why can't it b...

SPOTIFY customize screen.JPG
  • Casual Listener
  • This is not a new idea, but I haven't found any practical reply to it, so I think it needs to be repeated. I completely agree with Rennestein (screen capture below), we need to stop seeing irrel...
  • TheMacDaddy
  • Music Fan
  • 426916 Views
  • 1594 comments
  • 15296 likes
  • All Platforms
    Browse
  • Not Right Now
  • 426916 Views
  • 1594 comments
  • 15296 votes

[Partnership] Spotify for Nintendo Switch

I know the hardware is relatively new, but I STRONGLY feel it could benefit both Spotify and Nintendo if an app was produced for the Nintendo Switch.Thanks for listening.

  • Casual Listener
  • I know the hardware is relatively new, but I STRONGLY feel it could benefit both Spotify and Nintendo if an app was produced for the Nintendo Switch. Thanks for listening.
  • Brikmin
  • Regular
  • 424522 Views
  • 292 comments
  • 11263 likes
  • Partnership
  • Not Right Now
  • 424522 Views
  • 292 comments
  • 11263 votes

[Connect] Multiple Speakers / Devices simultaneously

Now that connect is becoming available it would be nice to be able to connect to multiple outputs at the same time. For example I have 2 connect compatable speakers... it'd be great to have these in different parts of my house and be able to stream t...

  • Community Legend
  • Now that connect is becoming available it would be nice to be able to connect to multiple outputs at the same time. For example I have 2 connect compatable speakers... it'd be great to have these in ...
  • stadel747
  • Newbie
  • 350645 Views
  • 1090 comments
  • 8800 likes
  • Not Right Now
  • 350645 Views
  • 1090 comments
  • 8800 votes

[Mobile][Friend Feed] Friends Activity on Mobile

Can Spotify impliment a way (like on Mac/PC) to see what everyone else is listening too, for iPhone/Galaxy? I'm interested in seeing other people's taste and more than likely, loving the song a lot. Also, in the process, seeing if that user is online...

  • Casual Listener
  • Can Spotify impliment a way (like on Mac/PC) to see what everyone else is listening too, for iPhone/Galaxy? I'm interested in seeing other people's taste and more than likely, loving the song a lot. ...
  • 31brnzp33hekv6egewx7
  • Visitor
  • 208475 Views
  • 390 comments
  • 7817 likes
  • Friend Feed
    Mobile
  • Not Right Now
  • 208475 Views
  • 390 comments
  • 7817 votes

[All Platforms] Light Mode option

Hi, The new white text on black design physically hurts my eyes and gives very bad ghosting (i.e. persistent image like those in optical illusions that make you stare at particular color combinations and then look away). I know I'm not the only one w...

  • Casual Listener
  • Hi,   The new white text on black design physically hurts my eyes and gives very bad ghosting (i.e. persistent image like those in optical illusions that make you stare at particular...
  • pikioni
  • Newbie
  • 263587 Views
  • 737 comments
  • 6906 likes
  • All Platforms
  • Not Right Now
  • 263587 Views
  • 737 comments
  • 6906 votes

[Profile] Reset Taste Profile / History

Please allow for a reset option, so you can start all over again with a clean sheet. For now, you have to start over with an entirely new account to do just that. And for that you need to contact Customer Support. Not very convenient.

  • Casual Listener
  • Please allow for a reset option, so you can start all over again with a clean sheet.   For now, you have to start over with an entirely new account to do just that. And for that you need to ...
  • RanTheMan
  • Newbie
  • 154740 Views
  • 405 comments
  • 5742 likes
  • All Platforms
    Other
  • Not Right Now
  • 154740 Views
  • 405 comments
  • 5742 votes

[Desktop] Select default sound device for Spotify Connect

Currently Spotify defaults to using the default sound device when launched, it would be neat if you could choose which sound device you want to use instead in the options screen. Thanks

  • Casual Listener
  • Currently Spotify defaults to using the default sound device when launched, it would be neat if you could choose which sound device you want to use instead in the options screen.   Thanks
  • leandro_maciel
  • Visitor
  • 237167 Views
  • 650 comments
  • 5497 likes
  • Not Right Now
  • 237167 Views
  • 650 comments
  • 5497 votes

[Mobile][Other] Remove or manage “Your top podcasts” from mobile home screen

On the mobile app Home screen, “Your top podcasts” isn’t reflecting my most frequently used podcasts. It contains podcasts that I haven’t listened to recently, and yet it omits at least one of the podcasts to which I have listened recently. How is Sp...

  • Casual Listener
  • On the mobile app Home screen, “Your top podcasts” isn’t reflecting my most frequently used podcasts. It contains podcasts that I haven’t listened to recently, and yet it omits at least one of the po...
  • Ankith
  • Casual Listener
  • 168974 Views
  • 482 comments
  • 5178 likes
  • Mobile
    Other
  • Not Right Now
  • 168974 Views
  • 482 comments
  • 5178 votes

Make "Liked Songs" playlist shareable

Hi Spotify, is it possible to share our library playlist with others? because it will be a whole lot easier than creating a new playlist each time whenever we want to recommend a bunch of our favourite songs to others? or perhaps making our "liked So...

  • Casual Listener
  • Hi Spotify, is it possible to share our library playlist with others? because it will be a whole lot easier than creating a new playlist each time whenever we want to recommend a bunch of our favouri...
  • Kazymandias
  • Casual Listener
  • 90411 Views
  • 270 comments
  • 5154 likes
  • Your Library
  • Not Right Now
  • 90411 Views
  • 270 comments
  • 5154 votes

[iOS][Discover] Restore Touch Preview on iOS App

Touch preview removal on last iOS vers. update looks like it hasn't been a great idea. You are on time to restore it, one of the best Spotify features.

  • Visitor
  • Touch preview removal on last iOS vers. update looks like it hasn't been a great idea. You are on time to restore it, one of the best Spotify features.
  • Stu14
  • Casual Listener
  • 125045 Views
  • 813 comments
  • 4697 likes
  • iOS
  • Not Right Now
  • 125045 Views
  • 813 comments
  • 4697 votes

[All Platforms][Other] Sony's 360 Reality Audio

Hello Friends, i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio. Especially Reality Audio is truly a real gain and even more useful than HD Streaming. The 3D sound is l...

  • Regular
  • Hello Friends,   i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio.   Especially Reality Audio is truly ...
  • 312w4kwpy6augjavlmf4
  • Visitor
  • 123500 Views
  • 131 comments
  • 4568 likes
  • All Platforms
    Other
  • Not Right Now
  • 123500 Views
  • 131 comments
  • 4568 votes

Ability to Change the Folder Image

Hello, I recently found out about folders again on Spotify! It's such a great feature to organize my 50+ playlists that have either been made myself, made by others, or made by Spotify. Another great feature is changing the playlist picture on deskto...

pink.jpg monthly.jpg folders.jpg
  • Casual Listener
  • Hello, I recently found out about folders again on Spotify! It's such a great feature to organize my 50+ playlists that have either been made myself, made by others, or made by Spotify. Another great...
  • 31q3je5bvagelqxmnmyw
  • Visitor
  • 115097 Views
  • 243 comments
  • 4533 likes
  • All Platforms
    Your Library
  • Not Right Now
  • 115097 Views
  • 243 comments
  • 4533 votes

[Discover] Find public Playlists that contain Song/Artist

My theory (not rocket science): If someone else's playlist includes a song or artists that I like, there is a good change that I will enjoy the rest of their playlist. Currently, you can only search for public playlists via playlist name. Considering...

  • Newbie
  • My theory (not rocket science):   If someone else's playlist includes a song or artists that I like, there is a good change that I will enjoy the rest of their playlist.    Cur...
  • aaa4444
  • Newbie
  • 202412 Views
  • 630 comments
  • 4062 likes
  • Not Right Now
  • 202412 Views
  • 630 comments
  • 4062 votes

[Mobile] View & Shuffle all Tracks in Playlist Folders

The latest spotify for android update, as well as the newest iOS update, removed the "shuffle all" option for multiple playlists within a folder. I used this feature every day and it's my favorite spotify feature. Please bring it back!

  • Regular
  • The latest spotify for android update, as well as the newest iOS update, removed the "shuffle all" option for multiple playlists within a folder. I used this feature every day and it's my favorite sp...
  • McClausky
  • Casual Listener
  • 174647 Views
  • 1289 comments
  • 4012 likes
  • Android
    music
  • Not Right Now
  • 174647 Views
  • 1289 comments
  • 4012 votes

[Subscription][Security] Re-enter Payment Details to Upgrade to Family

Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan. I will be charged $5 extra each month! Spotify does NOT require to enter my credit card number to chan...

  • Casual Listener
  • Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan.   I will be charged $5 extra each month! &...
  • Sonneblom
  • Newbie
  • 46831 Views
  • 146 comments
  • 3914 likes
  • All Platforms
    Subscription
  • Not Right Now
  • 46831 Views
  • 146 comments
  • 3914 votes

[Playlists] Sort Playlists by Personal Play Count

This way if we come across a playlist or search results that are showing alot of songs, you can sort them by listen count so you can either listen to songs you have heard often that you know you already like, or conversely, you can listen to songs yo...

  • Regular
  • This way if we come across a playlist or search results that are showing alot of songs, you can sort them by listen count so you can either listen to songs you have heard often that you know you alre...
  • prhokie
  • Newbie
  • 76981 Views
  • 180 comments
  • 3552 likes
  • Desktop
    Playlists
  • Not Right Now
  • 76981 Views
  • 180 comments
  • 3552 votes

[Connect] Option to deactivate Spotify Connect

I want to have the opption to turn it off. Please fix this, i wan't to listen to music and still be online without connect starts.Please fix this. Jag vill gärna kunna använda spotify på en telefon utan att den andra telefonen ska börja dra batteri f...

  • Casual Listener
  • I want to have the opption to turn it off. Please fix this, i wan't to listen to music and still be online without connect starts. Please fix this.    Jag vill gärna kunna använda spotif...
  • Markussss
  • Newbie
  • 147993 Views
  • 696 comments
  • 3431 likes
  • Other
  • Not Right Now
  • 147993 Views
  • 696 comments
  • 3431 votes

[iOS] Siri Shortcuts Support

PREFACE: With the release of iOS 12, iPhone users can now utilize Shortcuts to make the most of their daily routines by automating tasks and steps in both native and third party apps. Currently, the extent to which Spotify can be utilized via Shortcu...

  • Music Fan
  • PREFACE: With the release of iOS 12, iPhone users can now utilize Shortcuts to make the most of their daily routines by automating tasks and steps in both native and third party apps...
  • Kailden
  • Visitor
  • 124331 Views
  • 168 comments
  • 3325 likes
  • iOS
    Other
  • Not Right Now
  • 124331 Views
  • 168 comments
  • 3325 votes

[iOS] Landscape mode on iPhone

Hello folks! Since we just released "Landscape Mode on Android" and we marked the idea as "implemented", we wanted it to be fair with iPhone users (half of the comments were supporting Android half iPhone) so we have created this idea just for you iP...

  • Spotify Legend
  • Hello folks! Since we just released "Landscape Mode on Android" and we marked the idea as "implemented", we wanted it to be fair with iPhone users (half of the comments were supporting Android half...
  • andreasjy
  • Newbie
  • 127794 Views
  • 863 comments
  • 3262 likes
  • Not Right Now
  • 127794 Views
  • 863 comments
  • 3262 votes