Help Wizard

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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

Pin playlists in the first section of the home screen

It would be cool to pin/update what goes in the top section of the app home screen. Currently, it displays a few playlists, liked songs, and most recently listened to artist/albums. I'd like the ability to pin my favourite playlists and liked songs i...

  • Casual Listener
  • It would be cool to pin/update what goes in the top section of the app home screen.   Currently, it displays a few playlists, liked songs, and most recently listened to artist/albums.   ...
  • 38 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 38 Views
  • 0 comments
  • 0 votes

Block specific songs from specific playlists, not all playlists

1) Some songs I want to block from a specific playlist, but not others. Maybe I like the song, but it's too fast and doesn't fit my "songs to sleep to" or it's too slow and it doesn't fit "songs to workout to". I want it to be to be "recommended", in...

  • Casual Listener
  • 1) Some songs I want to block from a specific playlist, but not others. Maybe I like the song, but it's too fast and doesn't fit my "songs to sleep to" or it's too slow and it doesn't fit "songs to w...
  • 43 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 43 Views
  • 0 comments
  • 0 votes

Avatar Achievement Stamps

An award/achievement scheme within Spotify that an artist/podcaster sets up. For example, 'listen to an album over 100 times' or 'listened to every album'. You unlock a stamp that you can put on your avatar and profile. This could encourage listeners...

  • Casual Listener
  • An award/achievement scheme within Spotify that an artist/podcaster sets up. For example, 'listen to an album over 100 times' or 'listened to every album'. You unlock a stamp that you can put on your...
  • 56 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 56 Views
  • 0 comments
  • 0 votes

possibility to change a song when it is not the original from the artist

Recently, I noticed that I have songs in my playlist that are not the original from the artist, so, If it´s possible, I would like to have an option where I can change those songs for the original version of the artist. thanksss

  • Casual Listener
  • Recently, I noticed that I have songs in my playlist that are not the original from the artist, so, If it´s possible, I would like to have an option where I can change those songs for the original ve...
  • forrest603
  • Casual Listener
  • 91 Views
  • 1 comments
  • 0 likes
  • Live Idea
  • 91 Views
  • 1 comments
  • 0 votes

Password Hint

So I was on spotify and decided to log out, and when i tried to log back in. I forgot my password. So I decided to come up with this feature where if you get your password wrong 3-7 times. A captcha will appear with 5-10 quizzes. and once you finish ...

  • Casual Listener
  • So I was on spotify and decided to log out, and when i tried to log back in. I forgot my password. So I decided to come up with this feature where if you get your password wrong 3-7 times. A captcha ...
  • 45 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 45 Views
  • 0 comments
  • 0 votes

bring back the white lyric background option

there was no reason to remove one color from the background color options???

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  • Casual Listener
  • there was no reason to remove one color from the background color options???
  • 47 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 47 Views
  • 0 comments
  • 0 votes

Marking song with a color

There is no way of having an overview of your liked songs, you cant even move them around. Can you give us a feature to mark a song in a specific color? (different colored hearts/checkmarks maybe?) so we can sort them by the colors? I'm too lazy for ...

  • Casual Listener
  • There is no way of having an overview of your liked songs, you cant even move them around. Can you give us a feature to mark a song in a specific color? (different colored hearts/checkmarks maybe?) s...
  • 63 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 63 Views
  • 0 comments
  • 0 votes

Listening time control

Like screen time control, there should be a possibility to control and monitor Listening time. This will help parents to restrict and monitor the listening time for the elder kids in the family group, for whom Spotify kids is very boring. Current scr...

  • Casual Listener
  • Like screen time control, there should be a possibility to control and monitor Listening time. This will help parents to restrict and monitor the listening time for the elder kids in the family group...
  • 47 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 47 Views
  • 0 comments
  • 0 votes

Add a song to the same playlist several times

Allow a song to be added several times in a single playlist, if I really like a song and I want to listen to it several times in a single playlist, I am allowed to add it

  • Casual Listener
  • Allow a song to be added several times in a single playlist, if I really like a song and I want to listen to it several times in a single playlist, I am allowed to add it 
  • MasonHounsell
  • Regular
  • 84 Views
  • 1 comments
  • 0 likes
  • Live Idea
  • 84 Views
  • 1 comments
  • 0 votes

Optional Listening Limit

Could you add an optional daily usage limit for any accounts? This would include web player, foreground time, and background time. This could help parent with kids or people who want to help set limits on themselves.

  • Casual Listener
  • Could you add an optional daily usage limit for any accounts?   This would include web player, foreground time, and background time. This could help parent with kids or people who want to help...
  • 56 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 56 Views
  • 0 comments
  • 0 votes

Exact search

Most of the time the natural language search is great, but sometimes, especially when searching for songs or playlists with short names, it's really annoying. For example, i was looking for a special playlist called NCE and probably won't find it bec...

  • Casual Listener
  • Most of the time the natural language search is great, but sometimes, especially when searching for songs or playlists with short names, it's really annoying.   For example, i was looking for ...
  • 90 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 90 Views
  • 0 comments
  • 0 votes

iPhone screen rotation

Have the Spotify screen rotate 180 degrees when I turn the iPhone upside down.

  • Casual Listener
  • Have the Spotify screen rotate 180 degrees when I turn the iPhone upside down.
  • 92 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 92 Views
  • 0 comments
  • 0 votes

Private account option

Since you can’t change your username, there should be a private account option. If you made your username something that is used on other platforms than it is very easy for otthers to find your account. And while I still want to share my playlists to...

  • Casual Listener
  • Since you can’t change your username, there should be a private account option. If you made your username something that is used on other platforms than it is very easy for otthers to find your accou...
  • 43 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 43 Views
  • 0 comments
  • 0 votes

Better profile customization

I was reading some ideas here and found this one about pinning playlists in your profile and felt like they didn't understand it.I think the profile could have more features like pinning 2 or 3 playlists you want everyone to see 1st, having a biograp...

  • Regular
  • I was reading some ideas here and found this one about pinning playlists in your profile and felt like they didn't understand it. I think the profile could have more features like pinning 2 or ...
  • wilsonmarinho27
  • Music Fan
  • 80 Views
  • 1 comments
  • 0 likes
  • Live Idea
  • 80 Views
  • 1 comments
  • 0 votes

Adding to playlist in WebApp: option disappears when song changes

Hello Spotify Community! You know when you're in that "discovery" mood? I love to listen to new music and save them into playlists. Sometimes, it takes a few minutes for the track to "get me", and in such situtation, it's not unusual to rush and atte...

  • Casual Listener
  • Hello Spotify Community!    You know when you're in that "discovery" mood? I love to listen to new music and save them into playlists. Sometimes, it takes a few minutes for the track to "...
  • 57 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 57 Views
  • 0 comments
  • 0 votes

Spatial crossfade

I'm listening Spotify with crossfade on. On the user interface, the next song comes from the right to the center of your screen and the song being finished goes from the center of your screen to the left. I think it would be very cool and immersive t...

  • Casual Listener
  • I'm listening Spotify with crossfade on.   On the user interface, the next song comes from the right to the center of your screen and the song being finished goes from the center of your scree...
  • 53 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 53 Views
  • 0 comments
  • 0 votes

Adding artist page to queue

So heres what I often end up with: I search for a single song and listen to it. While listening I feel like listening to the artist who made this song. Unfortunately there is no option to que an artist next. To achieve that I either have to skip the ...

  • Casual Listener
  • So heres what I often end up with: I search for a single song and listen to it. While listening I feel like listening to the artist who made this song. Unfortunately there is no option to que an arti...
  • 69 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 69 Views
  • 0 comments
  • 0 votes

Collaborative playlists - Option to remove a collaborator + songs they added at the same time

That you could make it so that he who is in charge of the playlist could have removed the one person, then all the songs would disappear and. Say we have 4 people in a playlist and 1 is managing and 3 have songs in that playlist .For example, one per...

  • Casual Listener
  • That you could make it so that he who is in charge of the playlist could have removed the one person, then all the songs would disappear and. Say we have 4 people in a playlist and 1 is managing an...
  • 94 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 94 Views
  • 0 comments
  • 0 votes

Normalize volume: separate setting for Android auto

I use my Android phone to listen music at home and in the car using Android Auto. In the car, I would like to use 'Normalize volume', but at home I prefer not to.Can you make a setting where 'Normalize volume' can be turned on when using Android Auto...

  • Casual Listener
  • I use my Android phone to listen music at home and in the car using Android Auto.   In the car, I would like to use 'Normalize volume', but at home I prefer not to. Can you make a setting w...
  • 131 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 131 Views
  • 0 comments
  • 0 votes

Blends being removed from your taste profile automatically

Hey Everyone/Spotify I have been a customer for more than 10 years and I have always appreciated the innovation and quality of the app and the platform in general. This is the first time I have an idea that I think is worth sharing because I believe ...

  • Casual Listener
  • Hey Everyone/Spotify   I have been a customer for more than 10 years and I have always appreciated the innovation and quality of the app and the platform in general. This is the first time I h...
  • 83 Views
  • 0 comments
  • 0 likes
  • Live Idea
  • 83 Views
  • 0 comments
  • 0 votes