my account is not syncing


my account is not syncing


i am a premuim user, but i keep getting massages about signing up . To get off line capability, i had to accep a 7 day trial. My play list is missing.

this is a verty frustrating app. I recently installed WIN 10 on my PC and it will not allow me to add my device to Google play so i can't get a copy on my desktop to try reinstall from desktoip. i have reinstalled several times from my phone and tablet.

any help will be appreciated