How to get help and help others on the Spotify Community!

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Re: How to get help and help others on the Spotify Community!

jeremyvdw
Newbie

Hi,

 

There's a pretty bad artist mixup for "Demon". 

One is a french house-hiphop artist and the other is a metal/rock band.

How those kind of issues, which I'm sure already occured, can be fixed?

Re: How to get help and help others on the Spotify Community!

Adam
Roadie

jeremyvdw wrote:

 

There's a pretty bad artist mixup for "Demon". 

One is a french house-hiphop artist and the other is a metal/rock band.

How those kind of issues, which I'm sure already occured, can be fixed?


Welcome to the Community!

 

Is it the case that there's two bands with the same name under the same profile? If so, we currently don't have a way of distinguishing those, but add some Kudos to this thread to help make it happen.

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Re: How to get help and help others on the Spotify Community!

Underwater
Newbie

I'm having an issue with the standalone player for both Windows 7 and Mac 10.8.4

 

Viewing an artist page, clicking on a song in the top album will begin playing a song in the second or third album, like a shuffle is turned on (shuffle is not turned on). But what's weird is that clicking song 1 in album 1 (usually) starts song 1 in album 2, ect ect. Likewise, clicking a song in the top hits seems to randomly select any song on the page.

 

I've been a premium subscriber for quite a while now and I love the service, but I hope this gets fixed soon. Will be using mobile and web services until then, as they seem to be working fine.

Re: How to get help and help others on the Spotify Community!

MichaelJerzak
Community Legend

Have you tried a Clean Reinstallation on either?

Michael. A Spotify Knight in Shining Armor.
I AM NOT A SPOTIFY STAFF MEMBER| I'm a Spotify Community Legend
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Re: How to get help and help others on the Spotify Community!

fredropedro
Casual Listener

Hi folks.

I´ve been a Spotify Premium user since the beginnig of time. I actually know one of the owners/founder (PJP).

This is my first post here..

I just bought a gift certificat for my daughter so she can enjoy her crappy Justin Bieber whitout messing with my account and my playlists and i think i did a misstake and accidently added the funds to my account. I wanted to create a new account for her but as i was already logged in on my account the funds was added to my account, i think.

Is there any solution to this problem.

 

fredropedro

1 person liked this

Re: How to get help and help others on the Spotify Community!

Liam
Community Legend

@fredropedro You should contact customer services using the Support Form. They may be able to transfer the subscription.

 

Liam

Re: How to get help and help others on the Spotify Community!

Dharval
Casual Listener

Hello,

 

Simple question, I think.  I want to clean up/delete some of my radio stations, but can't find an option to allow it, any information on how I go about this?

 

Thanks,

D

Re: How to get help and help others on the Spotify Community!

Peter__
Community Legend

@Dharval wrote:

Hello,

 

Simple question, I think.  I want to clean up/delete some of my radio stations, but can't find an option to allow it, any information on how I go about this?

 

Thanks,

D


Unfortunately, there is currently no way to delete radio stations in Spotify.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: How to get help and help others on the Spotify Community!

Dharval
Casual Listener

Thank you for the quick response...guess I'll deal w/ it & possibly recommend it as a new feature if it's not already the leading recommendation...

Re: How to get help and help others on the Spotify Community!

Peter__
Community Legend

Its up there! Check it out here

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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