How to send screenshot to the support?

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How to send screenshot to the support?

ismet
Casual Listener

Hello, 

 I had a some payment issues and I contact to the support from here , they wanted a screenshot from me and I tried to sent them photos by sending photos link, however, they said to me that they can't open links and told me to sent screenshot to them. When I tried to sent them the screenshot, I couldn't find the way to sent them.

 Can someone explain to me that how can i send screenshot to the support?

 

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Re: How to send screenshot to the support?

Moderator
Moderator

Hey there @ismet,

 

Thanks for posting in the Community!

 

No worries, in this case, we'd suggest letting our support team know you're having troubles attaching your screenshots on your email reply, for example.

 

They'll be able to help further by providing the relevant steps according to the device you're using (eg. Windows, Android, etc). 

 

Let us know how you get on :)

Re: How to send screenshot to the support?

ismet
Casual Listener

 

Hey, Thanks for helping me! 

 I’m currently using ios(iphone) and windows (pc). 

 

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