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Music Fan
Posts: 1
Registered: ‎2012-12-25
Accepted Solution

REDEEM SPOTIFY CARDS

WE HAVE REDEEM 2 SPOTIFY CARDS BUT ITS ONLY GIVING ME 3 MONTHS SHOULD BE 6 MONTHS. HELP PLEASE?

Solution!
Accepted by Peter (Community Legend)
‎2015-08-28 12:16 AM
Posts: 47,389
Kudos: 17,031
Solutions: 3,488
Registered: ‎2012-07-03

Re: REDEEM SPOTIFY CARDS


Cpando1 wrote:
How do I change from unlimited back to premium

Hey! Welcome to the community :) 

 

It depends on your payment method. 

If you are on a rolling monthly payment, you can alter your subscription easily from your online subscriptions pages.

If you pay by gift or eCards, it might not be possible to change until the end of your current term, however I could be wrong. Check on your subscription pages and it will tell you.

 

If you have any issues, get in touch with the Spotify payments team using the online contact form.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

Solution!
Accepted by Cpando1 (Concert Regular)
‎2015-08-28 12:16 AM
Concert Regular
Posts: 4
Registered: ‎2013-01-31

Re: REDEEM SPOTIFY CARDS

Thanks everyone for the help I'm sorted

View solution in original post


All Replies
Posts: 47,389
Kudos: 17,031
Solutions: 3,488
Registered: ‎2012-07-03

Re: REDEEM SPOTIFY CARDS

Are you sure you are redeeming the correct subscription? 

A 3 month premium gift card (not ecard) can be claimed for 3 months premium or 6 months unlimited or used for downloads.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Concert Regular
Posts: 4
Registered: ‎2013-01-31

Re: REDEEM SPOTIFY CARDS

How do I change from unlimited back to premium
Solution!
Accepted by Peter (Community Legend)
‎2015-08-28 12:16 AM
Posts: 47,389
Kudos: 17,031
Solutions: 3,488
Registered: ‎2012-07-03

Re: REDEEM SPOTIFY CARDS


Cpando1 wrote:
How do I change from unlimited back to premium

Hey! Welcome to the community :) 

 

It depends on your payment method. 

If you are on a rolling monthly payment, you can alter your subscription easily from your online subscriptions pages.

If you pay by gift or eCards, it might not be possible to change until the end of your current term, however I could be wrong. Check on your subscription pages and it will tell you.

 

If you have any issues, get in touch with the Spotify payments team using the online contact form.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Solution!
Accepted by Cpando1 (Concert Regular)
‎2015-08-28 12:16 AM
Concert Regular
Posts: 4
Registered: ‎2013-01-31

Re: REDEEM SPOTIFY CARDS

Thanks everyone for the help I'm sorted
Music Fan
Posts: 1
Registered: ‎2015-12-13

Re: REDEEM SPOTIFY CARDS

Gift card saying not valid
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