Spotify Connect Broken: Randomly Pausing (Yamaha AVR, Gramofon, Panasonic, Samsung and others...)

Reply
31 people liked this

Spotify Connect Broken: Randomly Pausing (Yamaha AVR, Gramofon, Panasonic, Samsung and others...)

qwyxldex
Gig Goer

Edited 8 May 2018 (original post below).

 

On ~3rd May Spotify Connect started randomly pausing (in my case on Yamaha hardware) on a range of devices - rendering their Spotify capbility unusuable.

 

We've since established that this is a problem affecting lots of devices from lots of manufacturers: which all points to something in the Spotify platform itself being at fault.

 

We do seem to be getting somewhere with recent reports that Spotify support and manufacturers are looking into this....

 

What you can do right now:

-Continue to tweet Spotify support if you're experiencing this - let them know the scale of the problem.

-Please continue to add updates to this thread.

-Tag your affected device in your post to associate it with this thread.

-Contact your device manufacturer to let them know.

 

Original post:

---

 

Hi,

 

For the last few days Spotify connect has started randomly pausing when playing on my Yamaha RX-V483 AV receiver. Firrmware version 1.28 and using Spotify connect from OS X, app version 1.0.77.338.g758ebd78 or iOS 8.4.51.696.

 

Playback on the app itself is fine. The Yamaha unit has a wired LAN connection, and I can observe from the traffic monitor on my router that it just stops streaming audio at random. It has been flawless forever until ~3 May.

 

On twitter @spotifycares advised me to try logging out and in of all devices, and they also 'reset my offline cache' which didn't help.

 

Others on twitter seem to be having similar issues, e.g: https://twitter.com/hydroxyde/status/992415130511118337

https://twitter.com/SpotifyCares/status/992696323064418305

 

The latest response from @spotifycares is that my amplifier 'no longer supports spotify connect'. It's a bit ridiculous if this is the case. I've received no notice from Spotify or Yamaha.

 

I'd be interested in hearing from other who are experiencing similar problems.

This needs taking up with Spotify/Yamaha if support has been silently dropped!

257 Replies
1 person liked this

Re: Yamaha AV Receiver Spotify Connect Randomly Pausing

freibeuter
Regular

Ok, then it is not just me havin this problem the last days. Also my Pioneer Hm82 pauses every view minutes. Already switched to LAN from Wifi, no changes. Internet radio runs for hours without any issue.

Really annoying!

2 people liked this

Re: Yamaha AV Receiver Spotify Connect Randomly Pausing

nvx
Casual Listener

Same issue on two Spotify Connect devices (Gramofon and Panasonic SC-ALL9) and have friends who have the same.

 

It started a couple of days ago (without me doing anything), but got worse yesterday. Tried app, wifi, reset etc, so it's definietly somewthing with the service.

 

Unsure we I can report it. Any clues?

1 person liked this

Re: Yamaha AV Receiver Spotify Connect Randomly Pausing

blacklord049
Music Fan

Mine is RX-V581 and is not yet on the "not supported" list, so I think this issue is coming from Spotify connect API or Spotify Servers. I'm a bit glad that I'm not alone but this is very annoying and I hope that they will fix it or find a solution with Yamaha. 

Re: Yamaha AV Receiver Spotify Connect Randomly Pausing

Lionel25
Casual Listener

same problem for my Yamaha. For info i have a premium account only to play music on my ampli...

2 people liked this

Betreff: Yamaha AV Receiver Spotify Connect Randomly Pausing

Jochen59
Music Fan

Same probs here with a RX-V581. Really frustrating.

1 person liked this

Re: Yamaha AV Receiver Spotify Connect Randomly Pausing

gapitusz
Casual Listener

The same on the v479, but ok on every other device in the same lan network (smartphones, tv, pc). There is only problem on yamaha device, it pauses every minute or sometimes every few minutes. For a few days now. Previously, there had been ok on the same hardware and network.

 
1 person liked this

Re: Yamaha AV Receiver Spotify Connect Randomly Pausing

sas00
Newbie

Same here, Yamaha RX-A2060

1 person liked this

Re: Yamaha AV Receiver Spotify Connect Randomly Pausing

tdbruwer
Casual Listener

Same issue here. I have a Yamaha CRX-N470D receiver and WX-010 speaker. They worked perfectly, without fail, for over a year and suddenly over the past week or so I cannot listen to anything from Spotify without constant random stopping. I've followed every possible solution and tried every fix. Nothing works. Driving me crazy!!

Re: Yamaha AV Receiver Spotify Connect Randomly Pausing

SanderDB1
Casual Listener

Same here. Tried everything. Nothing works

SUGGESTED POSTS