$1,188 MXN charge / Transacción de $1,188 MXN

Hey folks. We're having some reports of users seeing a $1,188 MXN charge from ADYEN+SPOTIFY.

 

Please know we're investgating. If you're seeing this on your statement please get in touch with us via the contact form

 

 

Hola. Hemos recibido algunos reportes de usuarios que están recibiendo un cargo de $1,188 MXN de ADYEN+SPOTIFY.

 

Les aseguramos de que lo estamos investigando. Si ves este tipo de cargo en tu resumen bancario, por favor ponte en contacto con nosotros a través del formulario de contacto.

Hey folks. We're having some reports of users seeing a $1,188 MXN charge from ADYEN+SPOTIFY.

 

Please know we're investgating. If you're seeing this on your statement please get in touch with us via the contact form

 

Hola. Hemos recibido algunos reportes de usuarios que están recibiendo un cargo de $1,188 MXN de ADYEN+SPOTIFY.

 

Les aseguramos de que lo estamos investigando. Si ves este tipo de cargo en tu resumen bancario, por favor ponte en contacto con nosotros a través del formulario de contacto.

Status: Closed
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Comments
meahtenoha
Spotify
Spotify
Status changed to: Under investigation

Hey folks. We're having some reports of users seeing a 1,188 peso charge from AYDEN+SPOTIFY.

 

Please know we're investgating. If you're seeing this on your statement please get in touch with us via the contact form

 
 
user-removed
Not applicable

De cuando es este tema?

 

Acabo de ver eso.

 

Any update?

MattSuda
Rock Star 24
Rock Star 24

Hey @user-removed

 

If you see this charge,

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

huerco2
Newbie

Just got charged twice!! 

 

one for $1188 and another for $149 !!  **bleep**!! 

 

Both say:  Ayden+spotify

MattSuda
Rock Star 24
Rock Star 24

Hey @huerco2

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

Jack
Roadie
Status changed to: Closed

Hey folks. We're having some reports of users seeing a $1,188 MXN charge from ADYEN+SPOTIFY.

 

Please know we're investgating. If you're seeing this on your statement please get in touch with us via the contact form

 

Hola. Hemos recibido algunos reportes de usuarios que están recibiendo un cargo de $1,188 MXN de ADYEN+SPOTIFY.

 

Les aseguramos de que lo estamos investigando. Si ves este tipo de cargo en tu resumen bancario, por favor ponte en contacto con nosotros a través del formulario de contacto.

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