The Wrapped 2020 playlists are visible when I access Spotify Wrapped 2020 from the webpage. I can sign in and it will redirect me to the app with my most listened to playlists.
The story does NOT show. No matter what I do, whether it is on Desktop or Mobile. No matter what browser I use. It will not show me my Spotify Wrapped 2020 story. How is this going to be resolved?
Thanks for all the info. We'd just like to add some extra details about the Wrapped 2020 Stories.
We can confirm that stories only available on mobile and not on desktop - so it's expected that you will not not able to see them on your computer. Instead you can check out our worldwide statistics here.
You should be able to find the Wrapped hub when you search for it in the app on mobile or when logging in on our website.
To get a personalized Wrapped experience we need to have enough details about your listening habits, so if you haven't used the app a lot it's possible that you won't be able to see the personal stats. This means that you need have created your Spotify account on or before November 15th 2020 and listened to at least 5 different artists, 30 different tracks, and 60 minutes of music in total.
Lastly, keep in mind that we have 2 more ongoing issues connected to Wrapped that we're looking into. If you're able to open the stories but the slides skip quickly - you can leave a +VOTE here.
And if your app crashes when you try opening the stories - you can +VOTE here.
We'll keep gathering your feedback here, so make sure to include the details we ask for in our status update!