30 minute ad free not working

It's only a few minutes between ads, not 30 minutes 

Hi @afart!

 

We're closing this thread as we haven't heard from you in a while. If you're still having the same issue, just give us a shout.

 

Have a nice day,

Status: Closed
0 Likes
Comments
Community Manager
Community Manager
Status changed to: Need more info

Hi there @afart,

 

Thanks for coming to the Spotify Community for help.

 

Could you please fill out the full Ongoing Issue template below? This is just so that we can give the best possible advice:

 

 

- Device:

- Operating System:

- Spotify App version:
- Did you watch the full video ad that grants you 30 minutes ad-free listening, after hearing the offer?

- Did the app crash at any point during the 30 minutes? (That can cause the ad-free time to reset).


We'll be here, so keep us posted.

Many thanks,

/M

Aimee_T
Roadie
Status changed to: Closed

Hi @afart!

 

We're closing this thread as we haven't heard from you in a while. If you're still having the same issue, just give us a shout.

 

Have a nice day,