Put the kids down last night (Christmas eve), wanted to put on some sleepy-time Christmas music for them, so fired up Spotify. Straight away, got a 'watch this ad for 30 minutes ad-free'. Perfect, I think. I'll watch the Pampers ad, set it to cast to the google mini in the kids room, tell the mini to stop playing in 20 minutes, kiss the kids goodnight, Santa can get to work. 10 minutes later, an obnoxious ad is BLARING from the speaker (I'd turned it up a little because the sleepy-time music is very quiet). Back for round 2 of putting the kids to bed.... 😒 .... 😓........ Thanks so very much, Spotify.. 🙄
Galaxy S7, casting to google mini
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
We've checked with our tech team and this issue has now been resolved. In case you spot the same app behavior, check for the following:
Keep the video ad in focus and don't navigate to another app, browser, etc.
Make sure you're not accidentally clicking the "No, thanks" button when prompted to watch the ad.
In case you still experience the same issue, make sure to post a new thread in the relevant help board.