So I know ive posted this same issue 2 weeks ago, but for some reason my reply was not showing up and my thread was closed 7 hours ago do to no response. I even got the reply badge an the posted images are still in my account. So I really dont know what happened there. Its gone.
So yeah the Problem is still happening and only in the Soundblaster X AE-5 Direct Sound Mode. The Direct Sound Mode allows the Soundcard to just use his DAC and AMP without any Software enhancements to Output Sound, this helps to improve the Soundquality alot. So the strange thing is that this mode ist causing troubles when im going higher than 192Khz 32bit. So I can't use the 384Khz 32bit Option with Spotify.
In the software mode I only can go as high as 96Khz 32bit so no problem there.
The Problem is this is really hard to test with other devices do to the lag of devices with such high samplerates.
I hope this makes it clearer.
So the images with the Soundcard and Windows 10 Settings are still linked on my account gallery. Maybe the Spotify Team can have a look 🙂
Sry about that really strange reply thingy, I really really dont know what happened there, its just not there, its gone, gone to the deep deep internet 😮
Spotify currently does not support a sample rate higher than 24-bit/192kHz whereas this is the maximum available set up for 320kbps (the highest resolution on Spotify as of right now).
Any news regarding lossless quality with higher sample rates will be announced in the original idea topic here.
We suggest using always a set up not higher than 192kHz for Spotify to properly work.
Due to the above we'll be moving this post to the "Not an issue" section. If you need help with something else, feel free to create a new post.