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Account Page "Sign Out Everywhere" Not Working, Giving 404 Error

Status: Fixed

Plan

Premium

Country

 Singapore

Device

Macbook Pro, Sonos Speakers

Operating System

macOS Mojave

 

My Question or Issue

The whole issue is in the title, from my account page I hit the "Sign Out Everywhere" button and it doesn't work, I get the following error message:

{"error":"server_error","error_description":"Unexpected status: 404"}

 I am trying to fix a rogue "Chrome web player" appearing in my devices list, which may be causing songs to skip. I have already changed my password and disconnected facebook in trying to fix my issue of songs skipping.

Good news!

 

This has been fixed now 🙂

 

Happy listening!

Comments
LaustinSpayce

@Daisy

macOS Mojave (10.14)
Firefox
Spotify client 1.0.89.313.g34a58dea
It appears to be working now,

'sign out of all devices' now kicks me out of my web browser and my spotify client.

Daisy

@LaustinSpayce,

 

Thanks for the info! So you don't see the error message anymore, and it just logs you out everywhere? 🙂

Katerina
Status changed to: Under investigation

Hey everyone!

 

Thanks for reporting this.

 

If you're experiencing this, make sure to click the +VOTE button.

 

We'll let you know as soon as we've got any updates, thanks!

evilmtv

I'm from Singapore and profile is set to said country.
On https://www.spotify.com/sg-en/ when I attempt to sign out everywhere, it logs the current browser and my windows spotify app out.
The error messages no longer appears.

However, other browsers are not logged out.

 

If i test this on https://www.spotify.com/us/, it does not even log the windows spotify app out, just the current browser.

Guido
Status changed to: Fixed

Good news!

 

This has been fixed now 🙂

 

Happy listening!

Jose_M

That's great! I'm glad you could solve this issue so fast 🙂