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Account issues when listening to music

Status: Not An Issue

Hi for a few months now when i am listening to music a pop up comes up with "you are listening on " someones name" device or laptop" and my music keeps changing. This is starting to really annoy me. I have logged out of everything i have changed my password i have turned off my Wi-Fi and blue tooth but it keeps happening. 

 

Can you please tell me how this issue can be fixed i just want to losten to my own music without it being interrupted or changed half way through. 

 

Thank you!!!

 

 

Screenshot_20180316-062033.png

Hey @Emmaclausen2! Welcome to the Spotify Community!

That's not cool! It sounds like someone might be using your account. The steps from this article should help, could you give them a shot? Let me know how you get on.

Thanks and have an awesome day! 🙂

Comments
Hubo
Status changed to: Not An Issue

Hey @Emmaclausen2! Welcome to the Spotify Community!

That's not cool! It sounds like someone might be using your account. The steps from this article should help, could you give them a shot? Let me know how you get on.

Thanks and have an awesome day! 🙂