Announcements

Help Wizard

Step 1

NEXT STEP

[Accounts] Link missing in email change confirmation email

From my perspective this is more of a bug report but I did not find a better way to report it.

 

I was inquired to verify my account and got a verification mail apparently without any link as the button seemed to be ommited by my browser / webclient (horde) / whatever. It worked as I opened the html separately, but this was really confusing to me. You may consider also including a less fancy verification link in the verification mails.

Hey folks,

 

Thanks for your patience while we looked into this issue. 

 

We’re happy to say that this should now be fixed for everyone! 

 

If you're still unable to access your Spotify account or get asked to verify, make sure you restart the app and keep it updated to the latest version.

 

Thanks! 

Comments
Peter
Status changed to: Under investigation

Hey folks,

 

Thanks for reporting this issue to us.

 

We’re passing your info on to the relevant team, who are currently looking into it.

 

If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

 

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

cristinxmd016

No recibo ningún correo cuando voy a verificarlo, y por tanto, no puedo usar Spotify.

Ivan
Status changed to: Fixed

Hey folks,

 

Thanks for your patience while we looked into this issue. 

 

We’re happy to say that this should now be fixed for everyone! 

 

If you're still unable to access your Spotify account or get asked to verify, make sure you restart the app and keep it updated to the latest version.

 

Thanks!