Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Thanks for the information you gave us and for your patience!
We're happy to announce that this issue has now been fixed! Please do a clean reinstall to make sure you're using the latest version of Spotify.
If you're still having troubles, don't hesitate to let us know in the Help Boards. We'll be happy to lend a hand.
Have a great day!