Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Album art and blue notification freeze, but playback seems fine - On Mac

Status: Closed
0 Likes

It has happened for quite sometimes the past 2 weeks. I am from Stockholm, Sweden if that helps. The album art and the blue notification bar seem to be stuck after sometime (as you can see in the attachment), but the playback seems to be fine.

 

Workaround:

Close the app and restart it

 

 

Screen Shot 2016-09-07 at 18.25.49.png

Hey @Raj0689

 

It seems we didn't receive a reply from your end. For this reason, we're setting this post as "Closed".

 
Don't hesitate to write us back if you need some extra help.
 
Our best,
Comments
Alejandro_C
Status changed to: Closed

Hey @Raj0689, welcome to the Community!    

 

Can you let us know what operating system and Spotify version you're currently using?        

 

We'll see what we can suggest. 

MaryC1
Status changed to: Closed

Hey @Raj0689

 

It seems we didn't receive a reply from your end. For this reason, we're setting this post as "Closed".

 
Don't hesitate to write us back if you need some extra help.
 
Our best,