Thread: 883033 904213 982879
Some users report that they are receiving advertising (on Spotify Free) in the incorrect language.
If you are having either of these issues please can you post below:
-- Which platforms you have noticed it on (Windows/Mac/Android/iOS etc)
-- What country is set on your online profile?
-- What country is displayed on this page (IP Address Check)?
-- What language the advertising is in (if known).
2014-09-03: Bug created.
2014-11-19: Under investigation.
2014-11-21: Reported as fixed.
2014-12-4: Bug reported as still under investigation.
2014-12-22: Confirmed as fixed.
When posting in this forum please make sure you have read these guidelines.
Reported as fixed. If you are still experiencing this issue, make sure to post below.
- Platform: Windows & Linux
- Country: Poland
- Geo IP: Switzerland
- Ads language: French, German, Italian
What do you need ? The problem seems not that unusual, just ask and you'll get some 🙂
Just the information in the first post (that you have already provided). Sorry for the confusion, we migrated the bugs forum to a new layout with statuses so I had to set it again hence the message above!
Is there a way to fix this? I've reinstalled Spotify already to see if that would help but the problem still exists.
Using a Mac
My profile is set to US
IP address is within the US
Advertisements are in Dutch
Not currently, the team are collecting details to see if they can find the issue.
Client: Linux (Preview version)
Client Language: English
Profile Country: Hong Kong
IPv4: Hong Kong
IPv6: Hong Kong
IPv6: country code: MY
Ad Languages: English, Catonese
(Spoken Languages in Hong Kong: Cantonese, Mandarin(a.k.a. Putonghua), English)
It's not wrong to have ads in English and Cantonese here in Hong Kong. Though, there are a lot of English-only-speakers live in Hong Kong. I personally prefer Mandarin over Cantonese. So far I haven't been shown any ads in Mandarin.
Just been informed Spotify think they have fixed the wrong language issue, apart from the Cantonese which is "new". They are looking into it.
Windows (set to english)
Spanish (specifically comcast advertisement of some sort)