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Status: Closed

It’s been 2 days and i still cant search music. Spotify just plays my own playlist. I cant search anything it just says “an error ocurred try again” i already tried uninstalling and installing again, i updated ios 11.2.1. This happens when connected to wifi but if in cellular everything works fine. pls fix this soon 😞

Hey there.

 

We haven't heard from you in a while, so we'll be closing this thread for now. If you ever need us again, just let us know.

 

We're always here to help! 🙂

Comments
SergioDavid
Status changed to: Need more info

Hey @Yanabalmaceda, welcome to the Community!

 

What device and Spotify version are you using? When you reinstalled, did you follow these exact steps? Also, try testing this out on a different WiFi network to see if it makes a difference.

 

Let us know how it goes.

SergioDavid
Status changed to: Need more info

Hey @Yanabalmaceda, welcome to the Community!

 

Do you have the same issue if you try searching while connected to a different WiFi network? Also, what iPhone and Spotify version are you running?

 

We'll see what we can suggest once we have this info.

SergioDavid
Status changed to: Closed

Hey there.

 

We haven't heard from you in a while, so we'll be closing this thread for now. If you ever need us again, just let us know.

 

We're always here to help! 🙂