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[Android] App freezes/crashes when clicking on three-dot menu in playlist

Plan

Premium

Country

United Kingdom

Device

Umidigi F1

Operating System

Android 9

 

My Question or Issue

spotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc

Changes were implemented to fix this issue for most common Android models.

 

Our backstage data combined with received votes and reports on this thread seem to indicate that the changes were successful for a majority of the userbase.


Unfortunately, we're aware that there're still some models with specific Android ROMs that are still experiencing the crash. At this time, we are not able to provide a fix that covers the full range of Android phones.

 

We'll be continuing our efforts to improve compatibility, but cannot guarantee that your specific device will be affected. As such, we'll be stopping the regular updates of this thread and are marking it as case closed.

Comments
thasioflw
i still have the problem. anybody with a redmi 6a miui 11.0.4 did solve the
problem???
Flor42

I had the same problem since september (2019) in my Xiaomi Redmi 6A

It got solved when the OS upgraded to Miui 11 (January 2020)
Maybe it's a problem of the cellphone itself, or a compatibility thing

 

Saludos

nitro912gr

yeah xiaomi is not without blame here, seems they have messed a couple of things with android 9.

That was not my only problem that other devices seems not to have.

Gatita

I can confirm, with MIUI update to 11.0.2 the problem is solved (Redmi 6)

casiamans

@thasioflw you need the MIUI 11.0.5 update to fix the problem. three dot option doesn't work on 11.0.4 unfortunately for Redmi 6A

thasioflw
where i get that? i updated manually. and the system updater says that my
device dont have a new one|
LadislaoBalado

It works!

spradjinata

Spotify finally worked after the latest MIUI update 11.0.2 on Redmi 6. It has been driving me crazy for months. Apparently Xiaomi is to blame. 

leojrpereira

Same on cubot R19 with Android 9 Pie. Very annoying!

ania262

Same issue. Can't spotify get on the case? Not true that they are looking into it - 3 months for a multinational corporation to solve a three dot issue. THey just don't care. If it was iPhone it would have been solved the next day.

Can't: delete a song from a playlist, can't add a song presently listening to, can't find out more about a song...very poor. Losing loyalty dear spotify....