[Android Auto] Browse -> No Items displayed

[Peter1979]

Suddenly yesterday my phone which was connected to Android Auto stopped showing any music collections if your start Android Auto -> Browse -> Choose any category like Pop/Rock... -> Displays only text "No Items". My other phone connected to Android Auto works normally.

The phone displaying "No items" is running Spotify version 8.4.95.785 and the one working normally version 8.4.94.817. Both are running the same Android Auto version so it seems to be a Spotify issue. All settings in Spotify are the same on both phones. Any ideas?

Device

Samsung Note 8+

Operating System

Android version 9 (Pie)

[Andrei_]

I have the same issue.

but with:

Samsung Galaxy S8

Android version 9 (Pie)

[k4rm3l0]

Same issue.

Android 7.0 - Huawei P9

Spotify 8.4.95.785

[user-removed]

Same issue on OnePlus 5T, Android Pie.

Spotify 8.4.95.785

[k4rm3l0]

Have you tested new build 8.4.96.953?

I have downgraded my app to 8.4.94.817 and now works.

[user-removed]

You're right, downgrading fixed the issue

I dont see that new version yet, is it live?

[voliob]

Same issue here;

Android Auto Vers.: 4.0.590434-release

Spotify Vers.: 8.4.96.953

Android Vers.: 9

Essential Phone

[Hassaneng]

Same problem. Google pixel 2. Very frustrating. It's not an odd scenario, how can it pass QA?

[Katerina]

Hey there folks,

We've seen reports regarding having troubles with the content displayed in Browse while using Android Auto. 

If you haven't already, we'd suggest making sure the Spotify app is updated to the latest version.

We've passed this on to the right teams and they'll be looking into this. We's recommend making sure to add your +VOTE to stay updated.

It'd be also helpful if you could let us know the following details, if you haven't already:

• Your device and its OS version
• Android Auto version 
• Any screenshots of what you see

Thanks!

[alexarl]

Same issue here with Spotify 8.4.96. 953

Samsung Edge S7, Android 8.0

[voliob]

Essential Phone Android 9

Spotify Vers: 8.4.97.807

Android Auto Ver: 4.0.590434