[Android Auto] Songs in downloaded album are ordered alphabetically

[PelanPelan]

Plan

Premium

Country

Belgium

Device

Samsung J7

My Question or Issue

Since last week I have a very frustrating problem with Spotify. When I download a full album from an artist and I want to play that album with Android Auto, the songs are in alphabetical order. I want to have the tracklist in the official order. 

I updatet the Spotify app and Android Auto app, but the problem is still there. I know I can go to the album by clicking "last played", but that's not the way it used to be. I want that the tracklist is correct when I start the album. Other people also have this problem? What can I do? Very frustrating because I have a premium account, but it doesn't feel premium 😞 

[drummercrm]

Plan

Premium

Country

Germany 

Device

Nokia 6.1

Operating System

Android Pie (9)

My Question or Issue

For almost a year now, the Albums I saved to my library wouldn't be displayed in Android Auto navigation

Library->Albums.

This issue was also reported here: https://community.spotify.com/t5/Ongoing-Issues/Android-Auto-Browse-gt-No-Items-displayed/idi-p/4696...

This issue seems to be fixed since latest update (finally, after ONE year!)

Now I'm able to browse my albums again: So when I browse trough my Albums

Library->Albums 

and then tap on one, the Tracks will be played, but not in the order of the Album but in random or alphabetical order (see screenshot)

The funny thing is: When I browse through

Recently played -> Tap on the Album

the tracks will be played in the correct order (see other screenshot).

I think this is the same issue as https://community.spotify.com/t5/Ongoing-Issues/Can-t-Listen-to-Tracks-in-Order-on-Android-Auto/idi-...

and is still unfixed. But since the mentioned thread has been closed, I decided to create a new one.

The Screenshots may be displayed in the wrong order. So please take a look at the clock on the Screenshot. The one of 16:13 shows the correct order.

[DerMasel]

Plan

Premium

Country

Germany 

Device

Samsung Galaxy S10+

Operating System

Android Pie (9)

One UI 1.1

Yeah have the Same Issue with Android Auto

When I open the normal Spotify App and go to libary->Albums it shows me the correct order

But when I use Android Auto to open the same album it play in this order:

Same issue btw when playing playlist or the old "Songs" list

[thebluecat]

Same issue here. Hope Spotify are working on this, even my 30 year old turntable can play an album in the correct order!

[SeppeD]

Same issue here.

When selecting an artist there's a similar issue all tracks are listed alphabetically.

I'd expect the order to be the same in android auto as when running the app on android. 

[thebluecat]

Same issue, it appears Spotify have managed to break this basic feature. Do they even test these releases?

[Peter]

Hey folks,

We've received reports that songs in a downloaded album are now sorted alphabetically on Android Auto.

First, we'd recommend trying a clean reinstall of both apps on your device by following the steps here.

If after that you’re still experiencing the issue, could you provide us with the following info:

• device + OS version
• exact Spotify version
• any other relevant info?

Once we have that, we will pass it on to the relevant team, who will look further into it.

Also, make sure that you've clicked + VOTE to show that you're experiencing the issue as described.

Thanks!

[thebluecat]

Reinstalled both apps but still the same

Device - Sony XZ1 Compact Android 9 Build 47.2.A.10.80

Spotify - 8.5.12.758

[widerporst]

I still have this problem after cleaning all data.

Device - Samsung Galaxy S8, Android 9.0

Spotify - 8.5.12.758

[aefskysa]

Same problem even after reinstalling both apps.

Device - Pixel 2XL, Android 9

Spotify - 8.5.12.758

Android Auto - 4.4

[drummercrm]

tried reinstalling both apps multiple times:

Device: Nokia 6.1 running Android 9 (June 2019 Security Patch)

Spotify Version 8.5.14.747

Android Auto: 4.4.592344-release