Announcements

Help Wizard

Step 1

NEXT STEP

[Android Auto] Songs in downloaded album are ordered alphabetically

Plan

Premium

Country

Belgium

Device

Samsung J7

 

My Question or Issue

Since last week I have a very frustrating problem with Spotify. When I download a full album from an artist and I want to play that album with Android Auto, the songs are in alphabetical order. I want to have the tracklist in the official order. 

 

I updatet the Spotify app and Android Auto app, but the problem is still there. I know I can go to the album by clicking "last played", but that's not the way it used to be. I want that the tracklist is correct when I start the album. Other people also have this problem? What can I do? Very frustrating because I have a premium account, but it doesn't feel premium 😞 

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone!

 

If you’re still experiencing this issue, can you make a new thread in the relevant board? We'll get back to you there.

 

Thanks!

Comments
Prodrive_300

Coming from Apple Music, was intending on switching to Spotify, but came across this frustrating issue when in the car. Shame, because Spotify had some better features that I prefer!

 

Samsung galaxy S9 - Android 9

Spotify version: 8.15.13.367

Android Auto version: 4.4.592344-release

raphtaph

Please fix this. App reinstall does not fix the problem. Very annoying.

raphtaph

Please fix this. App reinstall does not fix the problem. Very annoying.

 

Device: Galaxy s8 (Android 9)

Spotify: 8.5.13.637

Android auto: 4.4.592344

thebluecat

Another update from Spotify 8.5.14.752 but still no fix. Has there been any acknowledgement from Spotify of this bug yet?

drummercrm

This Bug report is in Status "Need more info" for a week now. I think with so many replies, at least one Spotify mod could give this to the corresponding team to investigate...

 

Comeon, Spotify. Don't let your users alone as you already did with this still annoying Bug: https://community.spotify.com/t5/Desktop-Windows/Spotify-s-taskbar-icon-on-the-wrong-monitor-every-s...

Guido

Hello @thebluecat@raphtaph@Prodrive_300@AntonKam@SpclCrcmstncs@SeppeD and @marcial4,

 

8.5.14 has rolled out. Could you reinstall the app using these instructions and let us know if this fixes the issue?

 

Looking forward to your reply.

 

Have a nice day!

SeppeD

@Guido 

Installed as described, unfortunately still getting the alphabetical order in AndroidAuto.

thebluecat

I uninstalled then reinstalled 8.5.14.752 but still have the same issue. Judging by all the different android devices this has been reported on it must be possible for Spotify techs to reproduce this issue and therefore know if the problem has been fixed?

anthonygolden

I have also just updated and tested in Android Auto and it is still exactly the same as before. Very disappointing...

marcial4

Even doing a clean install with the new version as per the instructions supplied, the issue still exists to me as well...