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Android Auto - Spotify doesn't play offline

Android Auto suddenly is unable to play music in offline mode. Started after last Spotify update. The only way to display tracks that have been downloaded is to use cellular data (which it wouldn't supposed to be needed). Reinstalled both android auto and Spotify and also cleared cache. Nothing worked. Can anyone help? 

 

Note 8 with Oreo. 

 

Screenshot_20181130-085247_Android Auto.jpg

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone!

 

If you’re still experiencing this issue, can you make a new thread in the relevant board? We'll get back to you there.

 

Thanks!

Comments
Wrightnlw

Same problem. I pay for the premium service so I can listen offline in the car. Otherwise the free version would work for me. When can we expect this to be resolved? I use a Samsung Galaxy edge v6.

 

PS I am a technical novice and do not know how to reload the previous software version of Spotify.

ajsierra

Galaxy s9+ Android 8

8.4.83.625

3.8.584564-release

rsethi

Device: Samsung Galaxy S8

Android: 8.0.0

Spotify: 8.4.83.625

Android Auto: 3.8.584564-release

grnunn

Same issue Wiley fox swift 2 - Oreo 8.1 - 5th Dec update of Spotify 

jda71655
  • Google Pixel 3 Android v9
  • Spotify version: 8.4.83.625
  • Android Auto version: 3.8.584564
CurlyVole

I'm having the same problem since recently. Honor 7x with EMUI 8.0.0, ANDROID 8.0.0, Spotify 8.4.83.625 and Android Auto 3.8.584564-release.

A fix would be highly appreciated.

Thank you in andvance

köhli87

Same here:

Device: BQ Aquaris X2 Pro

OS: Android 8.1.0

Spotify Version: 8.4.83.625

Android Auto: 3.8.584564-release

 

thanks in advance

FernandoF23

Mesmo problema, aguardando correçãoIMG_20181204_213454.jpg

BoostedAbarth

 Same issue.

 

Samsung Galaxy S9+

Spotify 8.4.83.625

 

 

 

 

 

 

BoostedAbarth

Note: uninstalling the latest version and installing 8.4.81.558 fixed it for me. Had to redownload all my music but whatever. It works great now. Not updating until we confirm it's fixed.