Android Auto - Spotify doesn't play offline

Android Auto suddenly is unable to play music in offline mode. Started after last Spotify update. The only way to display tracks that have been downloaded is to use cellular data (which it wouldn't supposed to be needed). Reinstalled both android auto and Spotify and also cleared cache. Nothing worked. Can anyone help? 

 

Note 8 with Oreo. 

 

Screenshot_20181130-085247_Android Auto.jpg

Hey there folks,

 

Thanks for bearing with us thus far.

 

There's a newer version of the app available. In this case, we'd recommend performing a clean reinstall of the app on your device by following the steps here.

 

If you're still having troubles with offline content after reinstalling, let us know. It'd be also helpful to include in your comment the following:

  • Your device and OS (Operating System) version
  • Version of the Spotify app you've ended up with

 We'll be keeping an eye out for your replies!

Related Issues

Comments
tmartel
Newbie
Spotify version 8.4.88.150

Android Auto version 3.8.584564

Samsung SM-G950U

Android Version 8.0.0
tmartel
Newbie
Reinstallation seems to have work. I had the correct version originally.
I'll let you know if the problem returns. Thank you.
kenjcruz
Newbie

Spotify 8.4.88.150

3.8.584563-release

Motorola G5Plus

Android 8.1.0

 

I uninstalled Spotify, cleared data and cache, then reinstalled. Still can't play downloaded music when there is no internet connection and Spotify is set to offline mode. I do notice that when it first comes up it seems to be able to play some music ... not even music that is donwloaded. I'm guessing its in the cache. But once it encounters a connection issue then it will only display the "offline message" and I can't even get to the downloaded playlist I have.

r1te666
Newbie

Spotify 8.4.88.150

Samsung S8

Android 8.0.0

 

Re-Installed App... cache deleted etc., still won't work.

 

 

SBU001
Newbie
You need to update Spotify app with update that was released a few weeks ago 
kenjcruz
Newbie

The current version of Spotify on the Google Play Store is 8.4.88.150.  Is there a newer version of the app we should be picking up somewhere else?

BWV1
Newbie

Mine is working great with the last update from Google Play

Fredmoun
Newbie

J'ai le même problème depuis aussi fin novembre. J'ai réinstallé plusieurs fois spotify sans avoir de changement.

Cela fait donc bientôt 2 mois que le problème existe, je pense que ce problème ne fait pas partie des priorités de spotify. Elle a largement les moyen et les ressources pour régler ce bug.

Je commence franchement à m impatienter.

Do

mage

 

 

 

Porkipine65
Newbie

Update for me, it works now! 

 

Thanks Spotify team!!! 

kenjcruz
Newbie

Updated both Spotify and Android Auto this morning. Problem solved - with internet access on my phone disabled and Spotify set to Offline Mode I can play downloaded songs in playlists. When I go to playlists with no downloaded songs it tells me they're not available and I can navigate back to playlists with downloaded songs and play them.

 

Spotify 8.4.89.515

Android Auto 3.9.585063-release

Motorola G5Plus

Android 8.1.0

 

Thanks Spotify