Android Auto - Spotify doesn't play offline

Android Auto suddenly is unable to play music in offline mode. Started after last Spotify update. The only way to display tracks that have been downloaded is to use cellular data (which it wouldn't supposed to be needed). Reinstalled both android auto and Spotify and also cleared cache. Nothing worked. Can anyone help? 

 

Note 8 with Oreo. 

 

Screenshot_20181130-085247_Android Auto.jpg

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone!

 

If you’re still experiencing this issue, can you make a new thread in the relevant board? We'll get back to you there.

 

Thanks!

Related Issues

Comments
AfterlifeRadio
Newbie

Same issue.  Even if I get Spotify to play something through the phone's lock screen while it is connected to the car, Spotify's Android Auto interface still acts as if nothing is available.

 

Device: Sony Experia Z5 Compact

OS Version: Android 7.1.1

Spotify Version: 8.4.84.874

Android Auto Version: 3.8.584564-release

waterweave
Newbie

Same issue, so here's my information concerning the issue:

  • Pixel 2, Android version 9, Dec 5, 2018 patch
  • Spotify version - 8.4.84.874 (current)
  • Android Auto version: 3.8.584564-release

Unfortunately, coverage in our area is poor so downloaded music is the best option.

Additionally, I'm not allowed to download APPs outside of the Google Play store, so going to an old version is out of the question. 

 

Additionally, it doesn't work on the Pixel 2XL, or Pixel 3XL. (All running the same versions above).

 

 

Sdigiant
Newbie

Same issue, it's been about three weeks for me. If I can't access Spotify completely when it's offline, l will look for other apps. It might pick up a song but then l am unable to choose another song,  can't access playlists or songs.  Please fix this. 

Device: Galaxy S8

Spotify Version: 8.4.84.874

Android Auto Version: 3.8.584564-release

theblueproject
Newbie

I WILL BE CANCELLING MY PREMIUM ACCOUNT UNTIL THIS IS RESOLVED.

theblueproject
Newbie

 AWFUL SERVICE FROM SPOTIFY, SUPPORT ADVISE WAITING A FEW WEEKS FOR A FIX... hahahahah gtfo.

hector373
Newbie

After I updated to the newest app version, still no function with Android Car in Offline mode.

  • Samsung Galaxy S7 / 8.0.0 + newest/all updates
  • Spotify version: 8.4.84.874
  • Android Auto version: 3.8.584564-realease
-_3tk6jmewaij
Newbie

 Same issue here 

Device xiaomi mi a1 Android 8.1

Spotify​ version 

8.4.84.874

3.8.584564-release

-_3tk6jmewaij
Newbie

Device xiaomi mi a1 Android 8.1

Spotify​ version 

8.4.84.874

Android auto version 

3.8.584564-release

darthsidious451
Newbie

Same here

Android Oreo

Samsung Galaxy J7 (2016)

Spotify 8.4.84.874

Android Auto 3.8.584563-release

_cng4ie-0u4v
Newbie
15 days since this thread started, 64 unhappy mails, how many reactions
from Spotify?
Not even sure that they are interested...