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[Android] Downloaded albums don't show first tracks in Offline mode

Submitted by Moderator on ‎2021-07-17 09:25 AM
Status: Fixed

Hey folks,

 

We're seeing reports that downloaded albums on the Android app are shown only partially when the app is set to offline. This doesn't seem to be affecting playlists or the same albums, when the app is online.

 

If you're experiencing this issue, make sure to subscribe to this thread! We'll be keeping everyone up to speed here.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

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Comments
vasilisg
Visitor
‎2021-07-18 01:41 PM

hello there!

same problem with my account. when I am offline some tracks of albums that I have already downloaded are missing. when I return to online is working properly. My Spotify version is 8.6.44.851. My device is Xiaomi Redmi note 7, without a SD card and I use android version 10.

0 Likes
NateHiggers
Visitor
‎2021-07-18 04:15 PM

ahahha looks like they just forgot to update the offline album layout, should be resolved in the next update. You can still tap on the top of the screen to listen to the first track, or just skip to it in the player

Timo14
Visitor
‎2021-07-18 05:31 PM
  • Google Pixel 4a
  • Android 11
  • Spotify version 8.6.44.851
0 Likes
Mattyj1971
Newbie
‎2021-07-18 05:40 PM
  • Google Pixel 3a
  • Android 11
  • Spotify version 8.6.44.851

However, I've realised that the full album is still available, so not such a major issue. Still hoping a fix will come soon.

0 Likes
Acquerugiola
Newbie
‎2021-07-18 10:21 PM
  • Oneplus 6
  • Android 10
  • Version 8.6.44.51

Same as the other users, only some of the songs appear in the offline downloaded albums.

0 Likes
obsidiandrive
Newbie
‎2021-07-19 03:17 AM

- Samsung galaxy s9

- android 10

- 8.6.44.851

0 Likes
MariPolSwiss
Visitor
‎2021-07-19 08:12 AM

Plan

Premium

Country

Switzerland

Device

Nokia 5.3

Operating System

Android 10

Spotify Version

8.6.44.851

 

Hi, since yesterday my Albums only show half of the tracks and when it's a single i can't see the song.

Screenshot_20210718-100712.png

 Format was copied.

0 Likes
Martha55
Visitor
‎2021-07-19 09:56 AM
  • Samsung Galaxy A20 Android 11
  • spotify version 8.6.44.851
  • Here is my info, for you
0 Likes
amirshivda
Newbie
‎2021-07-19 01:02 PM

OnePlus 5T

Android 10 (Oxygen 10.0.1)

Spotify 8.6.44.851

 

Similar issues as with others; playlists are fine but albums don't show first 6 tracks.

0 Likes
OPF
Visitor
‎2021-07-19 02:53 PM

No first numbers are showing in Samsung S10E and Samsung A31. Spotify version: 8.6.44.851 Android 11

0 Likes

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