[Android] Downloaded albums don't show first tracks in Offline mode

Hey folks,

 

We're seeing reports that downloaded albums on the Android app are shown only partially when the app is set to offline. This doesn't seem to be affecting playlists or the same albums, when the app is online.

 

If you're experiencing this issue, make sure to subscribe to this thread! We'll be keeping everyone up to speed here.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
Carnalaries
Visitor

Same issue and I've done a lot of reinstalling. No SD card.

 

Android version: 11 Galaxy S10E

Spotify version: 8.6.44.851

 

helloalf
Visitor

Same problem here. I already tried re-install. No change.

No SD card

Device: OnePlus 7T
Android 11
Spotify version: 8.6.44.851

dunteh512
Visitor

Samsung A20, Android 10

Spotify v8.6.44.851

Same problem. Workaround is to pick the first song I see then skip tracks backward. It's very inconvenient and impossible while stopped at a traffic light to do quickly.

HUGGABLEPANDA
Visitor

I'm having the exact same issue. This is my Information.

 

  • Samsung A70 Android 11
  • Spotify Version 8.6.44.851
st8u
Music Fan

For anyone having this problem, just letting you know there’s an ongoing issues topic on it here:

https://community.spotify.com/t5/Ongoing-Issues/Android-Downloaded-albums-don-t-show-first-tracks-in...

 

the only response so far is that they’re aware of the issue and are working on it. 

st8u
Music Fan

Android 10, Spotify Version 8.644.851

 

Downloaded album songs are blocked by the album cover in offline mode. If I click in the area of the album cover, near the top, the songs will start playing, but you can’t see the tracklist. The only songs that show up are the later ones in the tracklist because they are below the album cover. For albums with shorter track lists, all the songs are blocked by the album cover. So it appears like you only have a couple songs or no songs, and that the only option is to shuffle, but the songs are there they are just hidden in the top part of the screen. 

st8u
Music Fan

For anyone else having this issue just letting you know there’s an ongoing issues thread for it here:

https://community.spotify.com/t5/Ongoing-Issues/Android-Downloaded-albums-don-t-show-first-tracks-in...

 

So far the response is just that they’re aware of it and are working on fixing it. 

 

Supersonicbros
Casual Listener

Spotify Version is v. 8.6.44.851. Phone is a Samsung Galaxy A51. The first songs from Downloaded albums don't show up while offline.

m0x35
Visitor

Android 10

Spotify version 8.6.46.886

 

Fixed!

Mihail
Moderator
Moderator
Status changed to: Fixed

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!