Having the Spotify App installed on my Galaxy watch and using it as a remote to play tracks from my phone causes a couple of strange glitches in the phone app.
The "now playing" track on the phone will be stuck on the first song played in that session (or whichever track was playing when the glitch decides to happen). This also causes issues when trying to jump to a specific time in the track, because the time slider also does not display correctly.
The play/pause button, while still functioning correctly, will only display the "play" graphic, regardless of if the track is playing or not.
Spotify's persistent notification will also remain stuck on the same track, and the skip buttons do not always continue to work after this glitch happens.
Lastly, this glitch, after being triggered, causes the phone to not see Spotify as the currently playing media service, so apps such as YouTube will layer their audio on top of the currently playing Spotify track. Normally, the phone would understand that Spotify is playing and pause it, but that does not occur when the glitch is present.
Note: this glitch did not happen with my Gear S3 which was used with the same phone, nor did it happen with any previous Galaxy phones (S7 Edge, Note 7, Note 8). It started happening immediately after upgrading to the Galaxy Watch from the Gear S3. OS updates on both the watch and phone have not changed this issue. The Spotify app has gone through multiple updates and the issue has not been resolved, nor changed in nature.
Force closing the app or restarting the phone will temporarily fix this, and it will normally reappear after a few tracks have played. Might be related to changing the playlist from the watch, but haven't been able to isolate a specific action that causes it.
Uninstalling the app removes this glitch completely. I did not experience it at all after removing it. Tried re-adding it a month later, and it's back. Definitely related to the watch app.
Really hoping for a fix, as the experience for me is not the same without the ability to control tracks from the watch. Might have to move to a different platform if this can't be figured out.
Hey there folks,
We really appreciate you sharing your info, we've passed them on with the right teams to look into.
If you're also having troubles with the Android app on your device when using your watch, make sure to add your +VOTE to this thread and leave the following details in a comment:
Device + OS version
Exact Spotify version
Tizen version and app version on the watch
Is the behavior always the same?
Can you recreate it with ease, or is it random?
Troubleshooting steps you've tried so far and their results
Does the issue occur when connecting to another device via Bluetooth?
Any screenrecordings of the issue would be also super helpful - just make sure that there's no private/sensitive info displayed.