[Android] High battery consumption Galaxy S10

Status: Won't Fix

Plan

Premium

Country

Portugal

Device

Samsung Galaxy S10

Operating System

Android Pie

 

My Question or Issue

I have been using Spotify for many years now on a lot of different devices including many Android phones. 

I have been noticing a huge battery drain whenever I was outside commuting. I travel a lot and I'm streaming on Spotify most of the time so I started monitoring it's battery consumption. And it's a lot higher than expected. For example, today I streamed for about 2, hours and it used 22% of my battery. This is recurrent and not isolated. 

 

I'm not sure if I can share links for Reddit here, but you can easily find threads about this exact issue on the Galaxy S10 subreddit. Just search for 'spotify' and you'll easily find them. And it's almost always around 10% battery usage per hour. This is a lot when compared to other phones and not acceptable. 

 

Is the Spotify team aware of this issue? Is any fix being worked on? 

 

PS: Please look at @R_airhorns post in the comments and take a look at his consumption (added his screenshot to OP). This cannot be normal and it's killing our batteries. It's also frustrating that the Spotify Team does not say a thing about it. 

Screenshot_20190402-215553_Device care.jpg
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Hey folks,

 

We really appreciate your patience while we looked into this.

 

After a thorough investigation based on the info you provided, the relevant team was not able to confirm that this is an issue which is caused by Spotify.

 

As a result, we're marking this as 'Won't Fix'. We respect the fact that multiple users are affected by this issue, so we'd like to provide some steps which will help optimize battery usage on your respective devices:

  • Constantly check for any Android updates as well as Spotify updates
  • Turn off high-drain features such as WiFi, Bluetooth, and hotspots when not needed
  • Limit activities which require an internet connection such as having multiple apps running (even in the background), using GPS for long periods, or playing/pausing videos on streaming while using Spotify
  • Keep an eye on your screen brightness levels to make sure they’re not unnecessarily high
  • Take good care of your battery by - among other things - using the power adapter which came with your phone, preventing the device from overheating, and charging it only for as long as it takes for it to reach full battery capacity

For further official info regarding the best ways to manage your Android device's battery consumption, you can refer to the following Google support articles:

Thanks again!

Comments
Primeval

Same here on Samsung Galaxy S9. This is ridiculous.

Elzin_7

Note 9, the same problem..

rbwartlom_1

Having the same thing with my S9 Exynos

jariolle

I have the same issue as well, Samsung Galaxy S9 (Exynos variant) running Android 9.

 

Doing some digging I think it is Spotify Connect feature which actually drains the battery. And it keeps draining even if you don't use Spotify untill you force to stop the Spotify App. Unfortunately there is not a way (or I have not found) to kill Spotify Connect only, which could confirm my asumption...

dvdranada

Similar drain problem with my brand new Motorola G7 Power, though it isn't as big an issue as it has a 5000 mAhr battery. But Spotify is by far the greatest power-consumer of my 3 music subscription services (Spotify, Apple Music and Amazon Music Unlimited). It is also by far the most power-consuming app on my phone. Since yesterday I used spotify for 34 mins and it accounted for 35% of the power consumption over the period. What is Spotify doing with all that wattage?

 

Motorola G7 Power

Android 9 Build PCO29.114-39

Peter

Hey folks,

 

Thanks for getting back to us with that info.

 

We've made sure to pass it on to the relevant team, who are currently looking into it.

 

We'll let you know as soon as we have any updates on this.

 

Thanks!

Hrimgrimnirr

Same on my galaxy s8, high battery drain even after the latest update

Kurtlivendal

This is utterly ridiculous. I used the Spotify-app for four hours today and it drained almost 30-40% of my battery. I'm using an S 10 + and I had the same problem with my S8 last week, before I switched to S 10 +. How can the app consume that much power when Youtube music consumes only almost half of it?

 

Can your team in some way speed-up the process so we can actually use what we pay for without problems? 

evfal

Hi,

Same issue here with S10e, it's around 10% per hour.

I have to force close the app everytime after use if I want to avoid battery drain.

Did not add this kind of problem when I was using my Pixel 2.

Using Spotify on my phone now is not a good option anymore.

Prenium user.

Bginders

I have the S10+ Exynos also with massive battery drain also sometimes, this also seems to cause an adverse reaction to Google play services.

 

Spotify Family Accout

 

Screenshot_20190728-213033_Spotify.jpg

 

Screenshot_20190728-212559_Device care.jpg

 

Screenshot_20190728-213210_Settings.jpg