Good morning. I have a premium account. And today when I wanted to listen to a song I clicked on it, waited and no music came out but the song in the bar was still running. So I clicked on another song and the same thing happened. So I sped the song up and music could be heard. But when I tried speeding it up again you couldn't hear it. This is all in my phone, I'm not using bluetooth sprakers or anything. I really don't know what's wrong. It worked fine yesterday and I didn't change the settings between yesterday and today. Also I tried restarting my phone. And deleting the app and reinstalling it again but nothing! Please help I would like to fix this since it is quite troublesome.
Thanks for your reports so far. We’ve passed your info on to the relevant team, who are currently looking into it.
If you're experiencing this, we'd first recommend going through the following steps:
Clearing the cache in the app Settings
Making sure you have a good internet connection (try a different one if possible)
Deleting and reinstalling the app (use the exact steps here)
Rebooting your phone (turning it off and back on again after the reinstall)
Making sure that you're running the latest firmware on your device