[Android] New music won't stay downloaded (2)

Thread: 115032

Status: Reopened

Description:

Tracks synced for offline playback get unsynced.

 

Additional information:

First of all, I am very sorry that this bug has reared its ugly head again. Clearly we didn't intend for this to happen.

 

Tracks might get re-synched as soon as you go online again.

 

When this bug previously occurred it seemed to only affect newer playlist additions

 

Please provide this information so we can investigate again:

  • Spotify version
  • Mobile Phone model (i.e. Samsung Galaxy S4)
  • Android Operating system version (i.e. 4.2.2)
  • One or two example tracks that have unsynched (An actual link to the track(s) would be most helpful. I.e. http://open.spotify.com/track/034h8tVGEkurQkR96clibA)
  • Approximately when did you add the affected track(s)?

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