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(Samsung Galaxy S10)
My Question or Issue
Ok so my app shows a series of glitches, I have tried to reinstall the app, delete data, delete cache, and after a while it still happens. The issues are as following:
As I said, I have tried from deleting cache and data from the app, from Android app manager. I have tried uninstalling and re installing and still the same.
Please help me, I have been a subscriber for many years and I don't wanna change my streaming platform but it is too stressful as I use the app a lot of time daily.
Thanks for your patience while we looked into this issue.
Since the original issue has since been resolved, we're closing this as fixed. Make sure you're running the latest app version and everything should work fine now.
As for the other issues regarding the Galaxy watch we suggest you head over to this thread where we are currently gathering the relevant details to pass on to our developers.
If you're experiencing a different issue you can start a new topic in the relevant help board since the root cause of this has been fixed and we are now looking at different issues.
Exact same issue as op.
Samsung Galaxy S10.
Spotify version 22.214.171.1241
I have multiple devices in my home connected to my Spotify premium account, not sure if it's confusing the Spotify account.
Phone, Windows laptop, Android Auto, smart tv and soundbar, multiple Google home devices, smart watch, etc.
The issues only seem to happen on my phone, and only when another device is playing.
So, for example, if my Google home is playing, my phone won't show it and I can't control it from my phone and my phone's "now playing" will be "stuck" the way the op described.
Same exact issue here on Samsung A71 app build number 126.96.36.1991
I've also been having the same issue for about a week
Phone: Samsung S10
Spotify version: 188.8.131.521
I didn't even realize it started when I connected by Samsung Galaxy Active watch but now that I see other people saying that, it makes sense. Still sucks though.
Same Issue: Samsung Galaxy S8
I am also experiencing all of the above issues on version 184.108.40.2061 on Samsung Galaxy Note10+. The issues seems to have only occured since linking my Samsung Watch Active2.
I also have a Galaxy Watch.
When I uninstall the Spotify App on my Watch the Now Playing view is no longer stuck. It seems to be related to the Smartwatch.
With the stock Music App on the watch I have to manually lauch Spotify on my mobile to see the current track on my watch.
Mine is the exact same, its very irritating. I've uninstalled and re installed and its still the same. I'm using the most up to date version of Spotify and my phone (galaxy s9) is completely up to date also.
I also have to force close the app to stop playing the music...
Please sort it!